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October 2023 by Lordly1800
I been a member of Car Wash Palace for almost 2 years now. Every time I go there everything works as it should, Luis is always very friendly and does a great job of keeping all the cleaning products (microfiber towels, Glass cleaner bottles) stocked. Definitely don’t see myself going to any other car wash in the near future because of the great service and location near a Bj’s wholesale and gas station club
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October 2023 by Alexander
Luis is a great workerMade sure to apply tire shine without any attitude
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October 2023 by Atiya Tyson
The only reason I come to this specific car wash is because this older gentleman name louis is very kind and helpful... even though the company has been bought out , it hasn't been the same but he makes sure I'm treated as a membership client should be treated every Friday I'm there. I give lots 10 stars out of 5 for the best customer service !! ?Service: Vacuuming
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October 2023 by Hernando L.R
I had the chance to be helped by Louis Uncel and must say is the hardest worker at the car wash. I have been a client and a club participant for a long time and I have always seen Louis working, working, working. Today (09/29/23) spontaneously he dressed the tires of my car and refused to accept a tip citing company policies.Louis is the type of individuals who give a company a good name.You are lucky to have such an honest, hard working person as part of your team.
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October 2023 by Estefany Corona biasi
I had a great experience on this car wash. They are all so nice. I had the manager Luis help me positioning my car because i was struggling haha. Def would come back
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October 2023 by sebastian bueno
This car wash used to be really good but with the new owners im not seeing that. The first washing rolling brush that washes the top and front hasnt worked for months. Ive brought it up to management but they dont want to fix it. They lied to my face saying its because my truck is big. Even though i have video of regular sedans going through and the washing brush doesnt work. You are essentially getting soaped. Then watered off. Then sprayed with wax and the dirt just get rubbed in. Dont taKe your business here. Go to the carwash off osceola and simpson. Your monthly pass works there too and they are superb.
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September 2023 by Mileena Cartagena
The BEST carwash place ever! Prices are good for the monthly membership and the employees always go above and beyond for their customers. Thank you all for your hard work, in making sure this place is well put together and offers great customer service as well.
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September 2023 by Mileena Cabrera
The BEST carwash place ever! Prices are good for the monthly membership and the employees always go above and beyond for their customers. Thank you all for your hard work, in making sure this place is well put together and offers great customer service as well.
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September 2023 by Odormiro Ferreira
Today I’m writing this review with a broken heart. Before I start I really want to say thank you so much for Louis, Ciro and Luis you guys are amazing and deserve all of my respect. This review isn’t for you guys.We have been a member of this car wash for about year with total of 29 memberships. We’re there every single day. Few weeks back one of their employee did something very disrespectful to my wife and my daughter, even my daughter that has 5 years old said that wasn’t nice that he was doing.We escalated to management, and of of the regional managers called us and said that wouldn’t happen again and we didn’t have to worry about it, plus the employee wasn’t going to be in this store location anymore…Today my wife and and I went there as usual to wash 2 cars, and here is the guy standing in there. My wife had a panic attack, had to leave the car there and drive her home and later on I went to pickup the other car. We received a call from Mr. Kartik the regional manager, better off didn’t call. With all due respect for Mr. Kartik but very unprofessional manner to handle the situation. I pray to God that you don’t go to situation like this with your wife and kids and had a situation resolved the way you “resolved”.Same day when I went back to take the car I canceled all membership.So many other things to say but we just want to move on and be aware that if something happens, be very sure that nothing will get done.One more thing, you that probably going to respond the automated message that you send to everyone else, please don’t.
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June 2023 by Fredrick Harvey
Jeff is awesome. If not for him I wouldn't come back. Had a bad experience with Grace stealing from my vehicle but Jeff made it right. THANKS JEFF. YOU'RE AMAZING.
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June 2023 by Valentina Agudelo
I never thought I would write a review for a car wash LOL. I have been a customer of car wash palace for a while now and today was my first time at this location and all I can say is WOW, their staff literally treated me like a queen, the place is organized and they make the experience enjoyable even for a person who hates washing their car like me. Very hard working people??.
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April 2023 by Bee C
It does not wash car well. My whole front of my aunts car wasn't even wet. The vacuum was working well
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February 2023 by Janyvette M.
First and foremost, it was 11am and two out of the three bug prep stations water buckets were brown and dirty...you couldn't even see the blue tint from the "soap" they used to mix. Secondly, I paid for a $15 wash after I go through the wash and park in a vacuum slot I start to realize a few scratches on my passenger side door, mirror, and window. I get the manager and he saids that it's "impossible" that the wash could have done it because there's no consistency in the scratches, especially if I requested him to retract the brushes for the sides of my car. Thirdly, he didn't even verify if the worker did take brush retract off and none of those scratches were there previously before my wash. I am not a d*** native girl who can't tell the difference from how her car looked before to how it looked after the wash. The manager was chill I guess but he didn't really do anything. He invalidate the fact that it could've been from the wash without even checking if it could have been from the wash. I USE TO WORK AT ZIPS CAR WASH IN ORLANDO, I know how a car wash is suppose to function lol
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February 2023 by DannyXR
The best car wash in Orlando, After washing, they have the section of the vaccum with good power, air hose with good pressure, cloths for details such as drying by hand, bottles with glass cleaner, has it all.
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January 2023 by Angel R. Jimenez
Very convenient location. Nice wash equipment. Several monthly memberships. Complementary mat cleaning machine, rags for cleaning, glass cleaner, & water buckets.
