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October 2023 by Borderline Walkin'
Terrible service. Been stealing money left and right for years from my mother and bank tellers are rude and unprofessional. Keep having an issue of deposits not being in the account when they should be and when addressing that issue amongst others is met with dismissive responses or hostile ones. Large amounts of money missing at random with no information on how it was taken, never to be seen again. I suspect a gang is working in there taking money from people's bank accounts little by little and disguising them as "fees". Watch out.Keeps changing their name of business multiple times throughout the years whenever a scandal hits them over money missing from people's accounts. Especially, if the government gets a hold of that information and starts to investigate. They did it three times now. If I could give them zero stars I would but the current rating system isn't made with that in mind.Do yourself a favor and never bank with them. It will save you time and a lot of your money. Stay safe and aware of who's handling your money.
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October 2023 by William R Baradit
Bad service for this bank..no cash a check true the drive true. Other banks don't have this problem..force to open account..no way
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April 2023 by Randy Rising
Everyone is always so kind here. I have banked here almost 4 years and never had any issues. Damian, the new branch manager seems like he will be a great fit here.
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December 2022 by Doreen M
This is the only bank in the area that provides efficient and personal customer service to their customers. They are not as big as the commercial competitors in the area, but they know what they are doing and don't waste your time. They go above and beyond to help their customers.
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November 2022 by Sam Lopez
Workers there they are very helpful
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February 2021 by Julia Cruz-Perea
It's a great bank, but you do need appointments to go inside.
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October 2020 by J M
Very. Poor. Customer. Service. The bank steals from you so just be prepared for that.
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February 2020 by Juan Mejia
The worst bank in this state. The customer service phone line is horrible. They will transfer you a million times only to hang up after taking all of your information. They take months to process payoffs and they give you false information every time you call. Closing this account immediately!
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December 2018 by Josh Ro
The worse service I've ever received in a bank , I was the last customer sitting waiting to get helped with something simple and one of the workers decides to go on lunch break rather than take care of the last customer, amazing customer service.....my mother used to work at CenterState and I highly doubt that's the expectation of they're workers
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November 2018 by mukti Patel
Worse service taking long time in drive thru.
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July 2018 by Amy Stewart
Slowest bank I have ever been to. ST.CLOUD is much faster .
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May 2018 by Maria Mancilla
Transactions are always smooth and quit.
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December 2017 by Leandro Pinillo
Good bank service was fast and not long line
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September 2017 by Maulissa Rampersad
Very personal service. Very easy to apply for commercial line of credits
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September 2017 by Michele Lebron
I recently opened a Health Savings Account with Centerstate Bank. Monica Medina, Branch Manager, and Sandy were knowledgeable, professional and courteous. Centerstate is a great option if you are looking for a local community bank. I highly recommend the Kissimme branch without reservation.