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September 2023 by Patricia N.
I was asked to pay only $35; however, I was charged $85. I should’ve known her remembering my card number would result in this unauthorized charge.I do not recommend this Pharmacy?????.
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March 2023 by Seeta Cash
This is hands down the BEST pharmacy I have ever dealt with!!! My doctor sent my prescription for the past 3 years and I can say Will confidence ALL of the staff are professional and so friendly! And affordable plus they ship to my home! The manager Krista is amazing!!! Thank you guys for all your help.
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January 2023 by Ashley Gonzalez
Love this pharmacy!!! They are always on top of things. They make sure to contact me everytime my meds are ready for refill. Who dosn't need the extra reminder!! The staff is always so nice and helpful over the phone and in person. The best part is that they take the time to always get me the best deals with coupons for my meds, its truly awesome!! Keep up the great work and customer service!!
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December 2022 by Alicia Cora
It takes an incredible amount of hard work just to be an incredible staff. They have to ‘take care’ of each customer each time they come in and there really is no room for error. Colonial Drugs has been there for me for several years and has been ‘spot on’ every time. Every question answered to where it was easy to understand, every med correctly dispensed safely and properly counted. All these issues and more are properly done by the entire staff, and to complete their service , if you can’t pick up your order, they will deliver it to your home at no additional cost. Is there anything they don’t do – NO! Thank you very much to the entire staff at Colonial Drugs.
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October 2022 by Natali Gimenez
wow!!! all I can say is wow this pharmacy is so professional and efficient. I received a call stating my medication was ready as i was on my way home from my doctors office , i spoke with a kind young lady by the name of Maggie, she was able to set every thing up over the phone for my medication to be delivered to my home at no additional cost, I received it the very next day, I am pleased with the service I was provided and I will recommend this pharmacy to anyone. thank you colonial drugs you are a game changer.
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October 2022 by Cree Williamson
Pharmacy staff is wonderful and friendly!! They made medication affordable I was quoted over $500.00 for my Eucrisa at my local pharmacy. They were able to apply a coupon and got it down to $35.00 and even delivered it to me at no extra cost. Thank you Colonial Drugs?
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October 2022 by Carol
Given what the other reviewers have said, it would seem that I am reviewing a different pharmacy because my experience was completely different from those stated.That said, my doctor ordered pre-surgical meds for me from this pharmacy his practice consistently uses. The meds were to be delivered and through no fault of the pharmacy, the courier mis-delivered the meds to the wrong address, twice. In discussion with the pharmacy about the meds, they again refilled the medications at no cost to me, delivered meds by a pharmacy employee to ensure I received and made a wrong situation right. I can forgive a lot in a company who works this diligently to deliver what it promises.Kudo's to the owner, with whom I spoke, the pharmacist and the employee who delivered. You have my thanks!
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October 2022 by Josiah Figueroa
I recommend this pharmacy to anymore that hates the hassle of waiting hours for you prescription to be filled. This pharmacy is really next generation with its fast delivery service . I didn't even have to leave my home, they are the amazon prime of pharmacy
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October 2022 by Andrew Olds
The ladies were very helpful on the phone, and went out of there way to call my doctor and fix the issue I was having, also overnighted the medicine to me before leaving for vacation. Thank you guys so much!
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September 2022 by Lauren Tay
Avoid this place at all costs, I have had multiple occasions of bad service. It’s shady and a hole in the wall. They do not follow the DEA controlled substances requirements and based on their previous actions have even violated the DEA requirements. They stated that they were unable to fill a prescription because it didn’t have WRITTEN on it “do not fill by” when they can obviously check to see when the last time it was filled on their system and the DEA website. I have never had a pharmacy state that it had to have this information on it and have never had an issue. They stated that they couldn’t accept a prescription that written on the same date when in the past have never had an issue. Avoid, Avoid, Avoid. I was able to verify with the DEA controlled substance website that it is not a requirement to have “do not fill by” on it as well as with my doctor who has been a doctor for 46 years. Simply because they didn’t want to fill it at the end of the day.
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September 2022 by pilar troncoso
Stay away from this place customer service is horrible to include supervisors. They don’t care about the customer in any way. Super unprofessional. Anything negative you can think of these people are it. They use the word pharmacy protocol to cover their incompetence and keep refills. I repeat stay away!!!!
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September 2022 by Juliana
This place has terrible customer service and no ethics. I placed an order with them, and a few days later, they canceled with no explanation. When I tried to place the order again, the medication cost had doubled. I called the pharmacy and found out the medication had gone up in price after I purchased it, but since they hadn't charged my card yet, they canceled so they could charge double the price.
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May 2022 by Amber Eastwood
The first couple of times I came here it was great, then it turned in to a nightmare. Whoever is answering the phone is giving wrong information and made it very difficult to get needed medication. I am a provider that often recommends this place for its thoughtful, small business, family-style approach, but I will never recommend this pharmacy to my patients again.
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May 2022 by S. R.
Incompetent and unprofessional. When you go in person they take forever and clearly have no idea what they're doing. Tried to charge me twice, mixed up my prescriptions, generally wasted my time. Their automated refill thing doesnt work, or maybe they just ignore it like they ignore their phone. Ive been on hold for over half an hour, my prescription is a week late, and I’m almost starting to wonder if they skipped town!
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October 2021 by Laurent Harnage
This place is so sketchy, they have signs everywhere that’s says “masks required” but not a single employee has one on out of the 5 people I saw. My prescription was sent days ago and they still hadn’t processed it yet. The individual had to get someone to get the prescription out of the safe and everyone was moving at a snails pace. Not courteous at all of somebody waiting, she handed me the medication and didn’t say anything. Very rude customer service.