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January 2024 by Linda Murchison
Excellent experience for my RSV vaccine & picking up my prescription. I scheduled my appointment online, little waiting time & excellent service as always. This has been my pharmacy for 10 yrs nothing has made me want to change.
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December 2023 by Adel Morgan
Agent very friendly and professional.
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October 2023 by Maribel “Belle” Reyes
Great CVS location. Staff is very friendly and courteous; they always greet you upon entering the store.. The pharmacy staff is attentive and helpful. I recommend this store. Good job!!
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February 2023 by Valeria A.
worst possible service imaginable. you call and they leave you on hold until they close. Everytime they send you the prescription to this pharmacy nothing is in stock and they "place an order" for it and never get it in. I have been waiting for my medications for over two months. go anywhere else for your meds because this place does not care about your health. their pharmacist are rude and condescending. they act like you going to pick up your prescriptions is an inconvenience to them. be prepared to be yelled at and told that they can't help you. They love to jeep your prescriptions on hold and not fill them for you.
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February 2023 by Maria A.
I want to send a BIG THANK YOU to Ms.Linda from the pharmacy at CVS 3300 S. OBT thank you thank you for explaining everything to me. Step-by-step with respect and courtesy. Thank you I truly appreciate you. And I just want to say whoever hired you thank you you made a very wise choice. She's a beautiful soul.
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January 2023 by Jose Q.
Not sure what's up here, over the last couple of months the service at the pharmacy has declined to the point where they don't even answer the phones, leave you on hold for 7-15 min or longer and even pick up and hang up immediately. Not sure if they had changes in staff or management but whatever they have done has made this location go from barely acceptable to worse. Call and ask for the manager and they transfer to never ending hold to only repeat the cycle of not getting anyone on the phone or someone hanging up on you. Time to switch pharmacy or sign up for mail order through insurance, SMH, shame on CVS FOR ALLOWING THIS.
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October 2022 by Joe Bernstein
I just wanted to say thank you to this pharmacy while also acknowledging all cvs's are NOT built the same. The one in poinciana is so bad it is unreal! I had my prescription called in 3 separate times, every time there was an issue, causing me to have to wait three extra days and leaving me completely out of essential meds for 3 days. The shortest wait I've had at poincianas cvs was an hour when their was no issues... so I got the prescription transferred to this store despite being 20 minutes further from me, needless to say.... the extra forty minutes saved me so much time, headache and peace of mind... they had my prescription that was was fumbled for 3 days and would have been more, was ready 30 minutes after they received it from my doctor! I was twenty minutes early and their was 4 cars in the drive through (which at the poinciana cvs is at least an hour wait for four cars)... so I got into line and was still ten minutes early by the time they tended to the four cars ahead of me... I wrapped around and waited again and their was two cars this time, they had the two customers treated and gone in 5 minutes and I got my prescription and left! I swear it means so much to have a good reliable pharmacy, so if you are looking for one this is the one! Never go to the one in poinciana, you can't get through to call, if you do it is after an hour or more and then they answer and hang up on you. It's sickening that poincianas cvs is probably 85% in existence for prescriptions yet they treat their customers so poorly... I am so grateful to God that this place exists, I'll drive 40 extra minutes to not have to deal with the previous cvs I was using and had nothing but issues with... this place is exemplary to say the least!!! If you need your meds this is truly a great spot and the people treat you amazing as well... fast, efficient, courteous and helpful, you can not ask for more. Thank you to this cvs you have no idea the headache I had today yesterday and the day before and weeks previous to this at the poinciana cvs... and you guys fixed the issue so quickly it's unreal... for real you guys are awesome!!! It goes a long way to treat your customers with care and I hope all the pharmacy techs and people working in there receive good karma for working so diligently for their customers! You guys rock!
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May 2022 by Jûń Fłø
Best pharmacy
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January 2022 by Stephanie Vanez
Ok no. Now this CVS looks ghetto its called Navarro CVS now and they painted it yellow. Im sorry but why??? Wait until you come and see how this CVS looks now a total joke.
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March 2021 by Hunter Moorman
I have been coming to this CVS for years and have never been treated the way I was tonight. Walked in without a mask and was immediately yelled at in a state (FL) and a county (Osceola) that has no mask mandate. Was told to either buy a mask or to leave. I left and took my business to Walgreens all while the man who "greeted" me yelled that "One won’t hurt!" I will not be returning.
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August 2020 by Thomas Wahl Mureo
Outstanding service the girls know how to run a fast moving Pharmacy no line no wait great service will continue shopping here
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June 2020 by Tracy P.
When I moved to Florida, I transferred my prescriptions to the CVS on Sand Lake, and then to here on Orange Blossom, in Kissimmee when I bought my house. The staff here, especially the pharmacy staff is so friendly, personable, and they always go the extra mile to make sure we get everything we need, and want. I love my southern people. They are the best. They make everyday a great day. Thanks for making us feel more at home than anywhere else.
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April 2019 by Ismael M.
I never had so bad experience in an pharmacy until latterly in this pharmacy. The doctor sent to the pharmacy my prescription and my mother prescription. I was waiting half of the day to get notified that the prescription is ready but that never happened. I stopped by the pharmacy for nothing. They told me that the medication weren't ready. I had to wait one more day to get my mother's medication. They said the doctor sent my prescription to a different pharmacy and he only prescribed one medication, but in reality we're two medications. They should remove all the employees and replace them for new ones. Time to change of pharmacy.
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April 2018 by Maritza M.
At checkout I observed the cashier Tina be extremely rude to the customer she was checking out. When I approached to check out Tina was also rude to me. Made comments regarding the use of ECB and coupons. Tina told me people shouldn't come shopping if they can't afford things, and wasn't helpful when questions where asked regarding pricing and coupon policy. When I asked to speak to a manager Tina said she wouldn't be able to help me either because the computer would not take my coupon. The lack of customer service and professionalism displayed by Tina made the prior customer and myself very uncomfortable. The mumbling under her breath, the tone of voice, lack of knowledge and overall attitude will prevent me from coming into this store again. I did complete my shopping trip, to Tina's disgust, I asked her to void my transactions and do it again until all my coupons went thru. However the other customer left her items at the counter and walked out.
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April 2018 by Rylan P.
When I arrived at the counter the young lady working the counter for one never greeted me nor asked me if I found everything okay. Msg to Caroline working the register customer service is a very important part of customer service and should be taken seriously. When I asked to see an item that was held behind the counter she gave this look like I was a crazy person, as if I didn't know what I was talking about. When I had finally explained to her what I was talking about she gave me a slight remark as if going to grab the item I wanted to purchase was out of the way... it's not my fault you hate your job or didn't get enough sleep before your shift. These choices you make can greatly affect the business of the store..