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November 2023 by Tracy King
HORRIBLE! PLEASE READ FOR YOUR OWN KNOWLEDGE. I’m disgusted by this office. Definitely a racist doctors office. If you are not of color they treat you poorly. I noticed how they were with others in the office and read some reviews with similar complaints when I was coming to leave this review. The lady at the front desk was talking about me to everyone at the front desk in Spanish every time I’d walk away. I was having issues with my insurance and changing the pcp because my insurance system was down. I ended up switching the pcp online and they still wouldn’t see me because the reference number was needed. My insurance even asked if I could call them later to give it to them the Not to mention, I scheduled an appointment and they had no record. This wasn’t my first time here so they had me in their system. They didn’t even look into anything to try and help. Instead talked about me in Spanish, gave attitude breathing heavy like I was inconveniencing her. The doctor should be ashamed having people like this represent his practice. I brushed it off each time because I’m not feeling well. She thought because I presented myself as Caucasian I wouldn’t know Spanish. She assumed wrong. From the moment I walked in, to walking out, it was an awful experience. I wasn’t surprised though due to how my first visit went last year with this place. My intuition told me to go elsewhere but I went here because it was close to work and they were open later than most offices. I took time off from work for this and it was a complete waste of 45 minutes. I asked to speak to a manager and the lady told me “ I can get her but she’s going to tell you the same thing I just told you and it’s going to be a while until she can speak to you”. Which I figured she would tell me the same thing but that’s not why I wanted to speak with her. Again, she was assuming incorrectly. The manager approached me 3 minutes later and approached me with the wrong name. I then tell the manger my name and she looks at the other girl and tells her I wasn’t that person. She then proceeds to tell me the same thing the girl told me and I politely let her finish and told her about that lady talking about me in Spanish thinking I didn’t understand. I told the manager that is extremely rude and unprofessional. The manager brushes me off and doesn’t apologize or anything. It was as if that was the normal there. She brushes me off and continues saying I can reschedule and provide the number tomorrow. I kindly said no thank you. I will find a different doctor. I just wanted to notify her about the lady at the front desk but it was clear she didn’t care. I had to walk out and recollect myself because of that experience. Please unless your desperate, look for a better doctors office who values your time and health.
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October 2023 by Tytiana Ross
Spoke with someone by the name of Jennifer and she was so rude. She hung the phone up in my face while I was still talking. I was not rude to her and was very polite.
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August 2023 by Don Moeckli
I just moved to the area and was in need of a doctor, I found this group and made an appointment with them, I really like my doctor and he seems more concerned with my health then I am even, which I appreciate. He explained everything to me and had great suggestions on how to proceed.
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August 2023 by Jack Rivera
For me, this place gets 5 stars. Just because the customer service Provided by Sandra, Adriana, Jennifer Is phenomenal they go above and beyond for me & the doctor himself marko i appreciate the way they treat me and the effort they put in to make sure my health is in great shape.Thanx you ladies & doctor.
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June 2023 by A C
Went to take my Dot physical at Florida Family Medicine today! They have a very friendly staff and a great doctor! I will recommend them to all my family and friends! Didn’t have to wait long to be seen and their price is affordable
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May 2023 by Bianka Maria
I always receive the best care and so do my children. I've been seeing Dr. Hardowar and Dr. Marco for years! I have moved two hours from them and still take the drive to see them and Dr. Marco has always treated me with great compassion and honesty (like let’s bring you down a few lbs) my teenage daughter aspires to be a medical professional due to his impact on our lives as a good doctor and not always running towards a medicinal approach when it can be avoided and I was very happy to find out at my last visit that also offer aesthetics at a great rate! Thankful for him keeping me healthy for this long and being adamant about treating issues like strep throat, UTI’s and other infections with great action and force. I am always happy to take the two hour drive to see him as he is always treated me with the best care I’ve ever received. I’d also like to say the front desk team is amazing and always polite and prompt! Thanks guys!!!
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May 2023 by Ya Ya
Reviews depend on the person and mindset, if you decide the "vibe" is off then you should find an herbalist! Granted the office doesn't look like much from the outside but inside it's very sanitary, and the staff are polite. I had a messed up ankle when I showed up for my physical and the receptionist was very compassionate and helpful, she got me a walker and even offered to assist me with walking. I honestly can't recall the last time I ever met a doctor that actually came in the room on time, sat down listened to my concerns and gave me feedback on what he believe d the dishes could be. The doctor didn't make me feel rushed, he didn't interrupt me, he wasn't dismissive of my concerns like previous doctors. Dr. Hardowar reassured me he would help me to the best of his ability and showed genuine interest in wanting to do so. I know to some it will seem like my review isn't valid because most will simply say "that's his job" but more often than not you will find physicians no longer do "their job" with compassion or true integrity, most no longer care of the oath they take - I can share of list of "doctors" that will make you feel like you are a burden to their day especially when your coverage isn't cash up front! I appreciate this office and Dr. Hardowar, I look forward to working together to get my health back.
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May 2023 by Jackie Molina
Love coming here. Staff is very professional and Dr is great. He listens to you and takes his time. He calls you to make sure you are feeling better. They always answer the phoned. Would not change him for nothing in the world.
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May 2023 by Indira Rampersad
Doctors and staff members are awesome, every time myself and Husband visited we cannot asked for any better services. The doctors knew their patients well beings. Their diagnosis are on spot. I will recommend the entire staff without any doubts.
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May 2023 by Melissa Wilkie
I’ve been in Florida 10 years have had 2 Dr’s prior to this office & I wished I’ve had been with this practice my whole time here in Florida however I’ve had the opportunity to establish a relationship with this awesome practice from the front office to Mr Marcoo it’s been an absolute pleasure to be his patient he’s not only attentive to detail but compassionate also has a sense of humor. Thank you Florida Family Medicine
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April 2023 by Ryker Mikus
This place is miserable, looks like it can’t be worse. Both restrooms are out of order? But the older Hispanic lady can use it, just not the right color of skin to be able to pee on the royal throne. Place is dirty, they cater to their own. Good luck, change providers immediately
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April 2023 by Barbara Matheny
My son woke this morning complaining of ear pain, and although, they had no appointments available, I was told to bring him in, and the Dr. would see him. The girls in the office are always sweet and understanding. His doctor is great, takes time and cares for him. Since this is Friday, had he not been seen, he may have been in pain all weekend long.
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January 2023 by Lacedwithdabs
I was a walk in. I called before hand. The girls in front seemed confused on if they take my insurance but this office is on the card as my pcp. The only thing I didn’t like was the inconsiderate person in the lobby playing loud music.
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October 2022 by Leena S:
Mine first time going there it was so good, they were nice and polite about my acne. They informed me a lot of things i didn’t know about my face. Super friendly, and i’m already noticed a difference from going once. I would recommend this doctor because his work is good.
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October 2022 by eltiodj 809
Never got a physical done and they charge mine insurance and Copay . Really bad service has to reported to my insurance.