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March 2024 by Kamris McDole
First time at this location and I’d love too recognize Christine, booking online was pretty challenging with a gift card. For some reason I wasn’t able too use my gift card and receive the pricing with same day booking. Christine was able too help me over the phone and book the appointment which I really appreciate so shoutout too you Christine, you’re awesome! Upon arriving the check-in process was fairly easy and I seated in the waiting area. I won’t mention the masseuse because I understand we all have our days and the actual massage was good. I was approached by the masseuse, she greeted me but didn’t really seem like she wanted too be bothered. I then checked in the room and began my massage. The massage was great and I greatly appreciated that she washed her hands before beginning. I would’ve gave five starts but at the end of the massage I was asked if I would like a water, I responded with yes please ; just too never receive it and I proceeded to the front to get it myself. Which is absolutely no problem, but why ask and not follow through? I thought that was very distasteful. That really tampered a good experience, I only gave four stars because Christine was great otherwise I would’ve left three.
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March 2024 by Fred Kendrick
When I say, "Very professional, whew! Jasmin, thank you a lot for my first experience with a facial. You made sure I was comfortable and you're very attentive, most definitely will see you'll again
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March 2024 by Hans Pedersen
Pay for an hour, will get 45 minutes max. This is prob a company policy not specific to this location - but forcing someone to pay an extra month after they cancel is one of the greedier things I’ve ever seen. Go somewhere else
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March 2024 by Janine Strahan
Absolutely fell in love with this place from my first appointment! Very nice service and membership prices are great. Also I appreciate how they are childfree.
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March 2024 by Janely Cintron
CHOOSE JESEL !!! She’s awesome on facials ! She gets booked very fast so be sure to book 1-2 weeks ahead! I’ve definitely seen a change in my skin since I’ve started going to her. Sure customizes your facial based on your skin so she’s definitely knowledgeable on skin types ? thank you Jesel
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March 2024 by Niketa Johnson
Enjoyed my massages. However after paying for 2 services through my monthly membership, to which I was not informed would expire in 90 days I would not recommend. $150 down the drain. After calling to see if anything could be done, I was met with a solid no.Along with trying to call early morning, afternoon and evening multiple days in a row, it took forever to get through.
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March 2024 by Yadira Ambert
I had a great facial today. Anastasia was amazing. She gave me true and honest recommendations for my face. I am looking forward to my next appointment.
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March 2024 by Zlatana Rodriguez
Great service, very inviting. The esthetician Jasmine was great, she took her time listening to my concerns and giving me feedback and suggestions. She made me feel very comfortable and my skin was flawless after my appointment. Looking forward to going back!
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January 2024 by Lorraine Robertson
The actual massage was lovely. I entered room 1.35 and left 2.22 so its more like a 40/45 massage. The problem I have is with the booking process. I booked on line the afternoon before for a massage at 2pm and a facial at 3pm. On the day I received an email (lucky I check my email regularly) 150 minutes before my treatment time saying the therapist was ill and I couldn't have my treatments. This was 11.30 so I was a bit miffed but I went on line and rescheduled my massage for 1.30 but was unable to get a slot for facial. However when I turned up I was told I could have both my treatments starting at 2(but my husband had come with me to do some shopping so I could only allow an hour.). It was very frustrating and meant I started my treatment stressed
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January 2024 by Ruth Sullivan
First I want to share that Berenice was a wonderful professional with an excellent vibe. Everything was perfect until the end. Sadly I was hoping and desire to have the Stone massage. Even though my gift card was pay for a Stone massage, at registration, I was offered as an upgrade, was confusing but still accepted. Apparently Berenice was not communicated the upgrade, and after a great massage it was frustrating that they did not update the services.Sadly it is my second incident were there is an issue with the services coordination. Not coming back for such misleading adds
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January 2024 by Wanda Rios
Paid for the membership, but after 6 months, I decided to cancel due to not being satisfied with the massages. After canceling, they charged me 3 more months, and when I claimed the charges, they stated that only a part of the charges could be reimbursed and that I could take two more massage sessions. When I claimed the massage, they denied the service. Bad experience overall.
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January 2024 by Elle B
Considering this is a budget friendly massage/facial option the service is very regular as is the place. It's true they literally never answer the phone when you call, but at least they do call back. It's not a true "spa experience", but given the lower price point all of those things are fine with me. The reason for my 5-star review is my massage therapist Kimmie. I've had massages by 4-5 other therapists here and they're very mid. Fine to relax but no actual massage techniques or pressure. Kimmie however is a true gem as a massage therapist and she is the sole reason I keep my membership here. So glad I found her!
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January 2024 by Tanya Foster
Got that glow going thanks to my facial & massage combo … Santa was nice this year ?
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December 2023 by Zulkeira Pabon
Theresa was just GREAT!! Such a sweet and professional therapist. I felt extremely comfortable and relaxed.
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December 2023 by Ramses Kelly
Good service. A bit pricey.
