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February 2024 by Rafael Valdez
Good equipment and good prices
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January 2024 by Christopher Rivera
Very organized and clean. Lots of variety and availability, plus the staff were very friendly!
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January 2024 by Neth Supremacy
Good store, plenty of inventory. Management is incredibly rude and treats a paying customer and a memeber with a nasty attitude. It is a shame that a great store in a good location has such a disrespectful Management. Corporate should take action on this matter and deal with this situation.
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January 2024 by Jose Michael ROBLES
Great price and they have everything you need for a project. Manager is little bit rude, I asked him a question and he started yelling at me and my wife for no reason. He needs to leave his frustration at home…
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January 2024 by Angel R Rodriguez
Good price and service
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January 2024 by Drew Bailey
Great HF store - helpful employees
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January 2024 by Eliezer Artiles
It was great
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January 2024 by Mike Ross
Had what i needed
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January 2024 by Efren Roman
Tools at the best price anywhere.
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January 2024 by BlueSunChasers
Great affordable tools
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January 2024 by Gloria Sanchez
My brother and my husband love that store for the tools and at a good price
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December 2023 by Safdar Alli
The one salesman helped me with all the questions I had and he knew his store very well...I gave them 4 stars only because they do not have a Military Discount program like most other hardware stores.
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November 2023 by melissa timo
The Worst service I experienced, If I can give this store a 0 star I would. My husband and I walk into the store for an exchange, we left our receipt and ask the (Annette) supervisor on the floor for help, she immediately said NO and walk away. We said to her, we purchased this last week, and we purchased the warranty, she said why did not say that and the first place. Then she proceeded to the register, and the young lady name Andrea was helping at the register, then Annette (Supervisor) finally decided to help us, than she said if her manager Sal was there he would have screamed and yelled at us. She proceeded to tell her manger yelled at people before, including her, and he does not care if he yelled at us. The employee at the register was so embarrassed she apologized on behalf of her supervisor, Andrea the employee even stated I never seem her act like this before. Honestly I even offered Andrea a job seeing how polite she was. I will contact Annette head office to explain this issue, I know lately business has been extremely short of staff but if we are hiring people like Annette and Sal to run a store they definitely name customer service and Management training.
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October 2023 by Richard Rivera
The store has been rearranged and has plenty of inventory on hand. As always, the associates are friendly, courteous, and helpful.
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September 2023 by Philip Landry
I have been pleased with HF. Bought good tools and have bought not so good, but I knew what I was buying and never complained. I have bought a full size lathe, drill press, band saw, electric hand planer and numerous others. I need another planer because the last one melted over time. No worries, less than 50 bucks. I am a member of the inside track club and yesterday was the last day of a sale and 3 free gifts, but I couldn't make it. I called them last night to see if they could set my gifts aside and assure them I would be there this morning. I would even pay full price. The girl I talked to before closing just kept cutting me off saying the sale was over and wouldn't listen to what I had say. I told her so, and guss what she said: I AM LISTENING AND THE SALE IS OVER. I hung up cussing to myself. PISS POOR CUSTOMER SERVICE. I may just stick to HD and forget about saving money.
