-
February 2024 by Danmaris R.
Ridiculous time of wait. Over 2 hours of wait for a drug test speaking with the guest in the waiting room they had been there 4 and some even 6 hours waiting for either blood work and drug test for a job interview like myself
-
January 2024 by Michael Mulka
Had an appointment at 1030 on a Tuesday and still waited over an hour.
-
November 2023 by Katherine
Typically places like this have a bad reputation, but this is my second time in this location. I was out within 5 minutes of my appointment with a busy waiting room. Receptionist was kind and the lab tech was kind to my child getting blood work..1000% recommended
-
October 2023 by Jose T.
I've never been to a Labcorp until today when I needed some very urgent labs and was ordered to go to Labcorp by my endocrinologist for whatever reason. I have read some unflattering reviews and went in with low expectations. How WRONG I was!! While a can't talk about other locations, this location, Labcorp 820 N John Young Pkwy Kissimmee, FL 34741was THE best lab I have ever been to and I don't say this lightly. I was a walk-in and was prepared to wait a long time but to my surprise I was done within 30 minutes from the moment I walked in to the time I was walking towards my car. The first person I had contact with was the receptionist Mia who was very professional and friendly taking me through then registration process (after checking in at the computer kiosk) in a quick efficient manner while still being pleasant. After her, I was called in by the phlebotomist Gladys who was just as pleasant as Mia. I have bad veins difficult to find and stick on the first try so I was ready to be treated like a pin cushion. Like a true veteran, Gladys says to me in the gentlest voice not to worry, I'm gonna be okay. Even the way she got her needle and vials and such was gentle barely making a sound. She then got to work. Located a great vein in seconds and got it the first attempt! I barely even felt it! The event was over in under a minute and she collected all she needed. Needless to say I will continue to get my blood work here. Thank you Mia and Gladys for your professionalism and skill. Every medical facility needs a Gladys and a Mia !
-
October 2023 by Carolyn Lopez-Avila
The worst location, even on a holiday and short staffed and all. Why have an appt if you’re going to be here forever. This needs to be resolved. Location is packed and all and I’m still seating here. I did an appt at 1pm and nothing yet. They haven’t even called to the front desk to get my order paper ??
-
September 2023 by Viviana Medina
This place never honors appointments. I make appointments long in advance, arrive 30 minutes earlier as requested and still end up waiting over an hour after my appointment time (meaning 90 minutes or longer). The only reason I keep coming here is because it’s the only one close to my house but I do not recommend this place AT ALL.
-
September 2023 by Ruth Negron
Old system: Sign in at the kiosk and be called inside around the time of your appointment.New system: Sign in at the kiosk, wait AFTER your appt time to be called by the receptionist to hand the "paper order", to sit down again PAST YOUR APPOINTMENT TIME, to wait to be called inside.What is the point? What a waste. These are elderly people.Avoid this place at all cost. I personally go to QUEST, always a positive experience. Due to my parent's insurance, they have to go to Labcorp.If at all possible, avoid this location.
-
July 2023 by Madison Laskey
Made an appointment for 1:30 just to wait for an hour long. Watched all the walk-in go before me. There was no reason for me to make an appointment. They talk very low and have extremely low staff.
-
July 2023 by Trinqui “Beary” Lina
I went very early to this LABCORP, before 8am. The lady at the desk was very unprofessional having a nonprofessional conversation with a friend or family member. Barely attending me or looking at me. Whatever happened to customer service training? Don’t they give any trainings on how to treat patients/ customers??
-
March 2023 by Martha Zegarra F.
This was the third time I went to this place and I was very pleased when Gladys took care of me, but this time I had a very bad experience because the woman who attended me left a noticeable bump in my arm. Also, because I was the last patient she made me wait a long time in order to open the door which was already locked (she was cleaning her tools). I don't remember her name, but I am not planning on coming back to this place.
-
March 2023 by Jose Velasco
This is one of the worst locations to visit for a non-Spanish speaking person. I merely came in to pick up as OC-Auto Diagnostic Specimen kit, and waited behind another person chatting with the LabCorp attendant for more that 19 mins. They were laughing like they knew each other. When it was my turn, and before I can speak a word, she told to go sign in electronically, in a very curt way, and when I go attempted to tell her why I’m there for, she cut me off and again pointed me to the machine to sign in. When I finally got the chance to tell her what I was there for, she was very upset that she has to get up to get the form. When I asked if I should return the specimen there or mail it, she got more annoyed and said something very insensitive and insulting. I just left before I blew up
-
February 2023 by Mariela Dickson
Went here for 3hr Glucose tolerance test, after having a bad experience with my doctor's office phlebotomist. I was overall satisfied with the service.
-
January 2023 by Bianca S. Velasquez
I came here for for testing during my pregnancy and I only recieved results from only 1 test the staff seems very overworked and not happy to work hopefully when I return I will have a better experience so I can update my experience.
-
January 2023 by Melissa Sanchez
Excellent my son need a lab test he is 4 yrs both assistants did a great job my son didn’t cry the Spanish lady handled really good! And the other one too Thank you ‼️???
-
December 2022 by Sophia S.
This location deserves 5 stars just because of Ashley she is amazing. Management needs to give her a raise and give her a raiser position. She is so nice, considerate and cares about everyone unlike some other people. Please raise her position!!!!!!