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February 2024 by Sam’s Small World
Isabel is AMAZING! I went in to do an exchange because the other Lane Bryant I went to measured me and sent me on my way to look for bras by myself, and I ended up getting bras that were way too big. Isabel took the time to help me find my size and replace all of my oversized bras. Every time I tried one on she helped me look to see if it was the right size. Bra shopping can be tedious and stressful but she made me feel comfortable and not overwhelmed. This store has the best customer service I’ve seen anywhere. I will definitely come back to shop here again!
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December 2023 by S T
I ordered online and had it shipped to the store. The store hours had changed and I was unaware. I was two minutes past closing and I had driven a ways to pick up. The sales team got my package while I waited outside and off I went. Thank you!Full-figured clothing and accessories with super customer service!
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December 2023 by Tina
Less than 3 months ago, I purchased 3 bras and every single one of them are useless now!! I’ve had to remove the underwire on ALL of them, because they started poking through the fabric!!Been purchasing bras (and clothes) from Lane Bryant for MANY YEARS, but I WILL NOT be purchasing bras from them anymore!! I’d rather spend my money elsewhere, on better quality bras that last more than 2 months ?This has been on ongoing issues for quite some time now and apparently Lane Bryant hasn’t corrected the issue!!
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December 2023 by Mary Elizabeth
I haven't been here in 5 years because my bras have lasted this long.Today was a great sale, so I went.Kahara (sorry if I didn't spell her name right) was absolutely a wonderful sales attendant! She helped me find everything I needed quickly, I added more then I came for and we laughed a lot!Side note... Lane Bryant, please fix your credit cards. Mine is closed, but is still in the system as open. Can't use it or get a new one.
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October 2023 by mildred pereles
Love shopping at this location! Isabel always takes good care of me regardless of what size I am in. She definitely pays attention to detail and knows how to establish a great connection with her customers! I keep coming back to this store because of her friendliness and excellent customer service skills!!
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July 2023 by Korea Scott
Went in and was immediately greeted. Was looking for a specific item that was not in the store but the associate was very helpful. She was able to order it online with free delivery to my home. Store is alitte small but very clean and organized.
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June 2023 by Flossy
Today, March 31, 2023, I stopped in to exchange something and the two ladies that were working this morning, were phenomenal!! They both went out of their way to help me, we’re so pleasant and personable too. I truly enjoyed my visit, because of these two ladies! Thank you ladies!! Sorry, I didn’t get either of your names.Tina B
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May 2023 by Susanne Sahagun
I was helped by Eleana. She was wonderful, knowledgeable, and friendly. She did not judge. She was patient and understanding
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May 2023 by Rafael Feliciano
My wife was very pleased with this place. After going to different stores , she finally found what she was looking for . The staff there was so helpful and very knowledgeable on the product. Definitely, she will be shopping here again.
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May 2023 by Caussuandra Cole
Nice ppl work here. Quite and comfortable fitting rooms. Nice selection. Always got good deals going on.
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March 2023 by Elwanda Prothero
Very nice and clean store. A very good selection of clothes, bras and anything female you may be looking for. Very helpful and courteous staff
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January 2023 by Luz Rosario
The sales are amazing. Jessica was helpful and accommodating. Pointed out the clearance area. I was able to shop peacefully while my clothes were left in the changing room with my name on it. Setting up an account was easy. I will be coming back.
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December 2022 by Jennifer Hook
Lovely service by Jessica! She was sincere and helpful. She was so patient with my Mom who hasn't been measured for a bra in yearrsss, lol. I would definitely recommend this location or wherever Jessica is!!!
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November 2022 by Judee Roundtree
I loved this location. The ladies who tended to us were extremely professional and provided exceptional service. I truly would come back to this location the next time I am in this area.
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August 2022 by Michelle White
I have been shopping at lane Bryant for years. I am a platinum member. I took my mom here yesterday at 2:30pm to buy some jeans and tops. We were not greeted when we entered when there were 2 associates working. Never asked if we needed help. After checking out, my mom even yelled "thank you!" to which we got back silence. Not sure if it was a race thing or not but absolute worst customer service I have gotten in my life. This was my 2nd time at this location. 1st visit was fine. Please take a look at your associates because I will be looking into other locations.
