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January 2024 by Andrew S
I went with this office to write my policy due to the great reviews. They are quick to get you signed up. But after that, you can forget about any assistance. Karen was my agent in the office. Anytime I called to find out why my insurance premium was high or why my bundle discount wasn't reflected on my statement. I would be told she is very busy and give me an appointment time for her to call back on the following week. I would not hear back for two weeks. This is NOT customer service. So I decided it was time to take my business somewhere else. If it was an emergency that could not wait, how can you do business when you can't rely on a simple call back. As for the people who do answer the phone, they are friendly but not able to assist you with insurance questions. I am very skeptical as to how they have such great rating since some of the low ratings are in line with my review. ALL I CAN SAY IS GOOD LUCK IF YOU SIGN ON WITH THEM!
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January 2024 by Samuelito 407
It is always a pleasure to interact with everyone at Laura‘s office, especially Lydia. They have helped us wholeheartedly for the past three years and we have never been disappointed. Thanks so much, Miss Laura, for your efficiency and kindness!
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January 2024 by Edgardo Rivera
Elvin and Karen are excellent professionals who help you with everything that has to do with your insurance policy. Elvin in particular did everything necessary for me to continue with my policy and get a good price. Karen, from the first day, very professional, gave me all the options and credits necessary to obtain a good price and coverage on my car insurance policy. Laura Moody are the best.
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January 2024 by Nataly Sánchez
Karen Dominicci is the best. She’s is very helpful and very supportive in all processes and any questions you have. Thank you for take good care of us always. Highly recommended!
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January 2024 by daniel rodriguez
She's super helpful and ready for make things work out. And super patient for all the questions you have. I really appreciate all your help. Thank you
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January 2024 by Jean Bidegare
Great staff
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January 2024 by Katherine Feliciano
Laura Moody and the entire team are AAaaaH-MAZING! If you are looking for insurance, look no further! A special thanks to Elvin and Brenda for always greeting me so warm & welcoming and to Laura, Lydia, Diana and Karen for providing such top tier customer care. You guys rock!
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January 2024 by Luis Feliciano
The service and attention in this office is A+ Laura Moody is an excellent agent as is her entire staff. Elvin is always attentive and willing to help with everything. Congratulations to everyone on this New Year.
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December 2023 by Evelin Rivera
Good customer service
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December 2023 by GO LR
Since 2020, the staff at State Farm were always great to work with. They make me feel like I'm a valuable client. The value of the their products are unmatched. I look forward to keep working with State Farm.
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December 2023 by Jose Lebron
Great people??????great team
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December 2023 by Pedro J Caceres
Excellent service, very friendly and helpful....I recommend them. They are all very professional, but mine is Elvin..Thank you
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December 2023 by Ileana Feliciano
The best service, the best team, the best attention. Thank you ?
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December 2023 by Ivan Valentin
Great experience and service Brenda
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December 2023 by Daniel Ko
Very good service and thanks for Elvin who do his work best.
