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March 2024 by Crystal Booyang
This place is amazing , fabulous customer service and great craftsmanship. My car looks brand new again!! You know you can trust a company when they take their work seriously. Ten out of ten! Great job!
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December 2023 by Shaun Farmer
They did amazing work on our 2019 Corolla!It's looks great and they were a pleasure to work with. We will definitely bring our vehicles here in the future. Thanks!
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September 2023 by Shane B
Amazing work!!! Better than the dealer!! Attention to detail!!! 5 STAR CUSTOMER SERVICE!!!
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August 2023 by John Aviles
Awesome shop!!!
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August 2023 by DeeDee Reeves
Thank you too the team at Lux Custom Auto Body for the amazing work they did on my fender and door for my camaro.
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June 2023 by Alexandra Polanco
Took my car to this body shop the service was awesome will highly recommend this shop .great job luis
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May 2023 by Alaa Reynolds
My Ford Edge was hit and the front end was smashed on the driver’s side. All of the airbags were deployed and the car was supposed to have been totaled. I didn’t think it could be restored, but Dave, Luis, and the team truly saved my car.They actually restored it to better than it was before the accident. There were some minor electrical issues that had nothing to do with the accident, but Dave and his crew took it upon themselves to correct them.To say they went above and beyond is a major understatement. It is so hard to find mechanics you can trust who work with integrity and total competency. Dave and his team are those people. They could not have done a better job if the car belonged to them or one of their family members.I cannot recommend them enough, and if I ever have any issues with any of my vehicles in the future, I will always go back to Lux Custom Auto!Thank you from the bottom of my heart, Dave!Services: Painting
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October 2020 by Timothy S.
Worst service ever. Tow truck was called by police to pick up my grandmothers vehicle. The guy hooked up the SUV and then proceeded to attempt to drag it from its spot, running over a street sign in the process. The only reason he stopped was because the two officers still on the scene had to start screaming at him to stop because it was adding more damage to the underside of the car. If I had known the police we're going to call some imbecile to do this for free, I would have just waited for AAA to come instead. Worst service, just save your money.
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October 2020 by Claudine E.
My brother was in a hit in run on I4 in Ocoee on 10/05/2020. The FHP called them to tow the vehicle. The driver took one look at my brother who is as a black man and told him that he did not service his kind. THE FHP officer was shocked but he witnessed this as well. On the police report it states the accident was at 3:00AM. The AATR office said they only have a record of the 7am call when they picked up the vehicle. When my brother left to go get a friend to tow my vehicle, his vehicle was no longer there. AATR had come back, reported it as a abandoned vehicle and towed it to another lot. Even though he was reassure by the FHP that he could leave the vehicle there for 24 hours. He came back at 7AM. He had to call around to figure out where my vehicle was and pay to get it out. He called AATR and spoke to Angela. She said that their attorney will be calling me back. They are racist. Make no mistake..if you are complacent then you are guilty. In criminal law that is call that being an accomplice.
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April 2020 by Sherrie L.
Feld is no longer a body shop, it's a tow company. They towed my truck from the scene of an accident and damaged it car in the process. My vehicle was damaged while it was loaded onto the tow truck. They used a chain to secure it on their flatbed and dug a chain into the hood and side of the truck fender. It was the opposite side of the damage from accident. Upon delivery to the facility, the truck was pushed up against a chain link fence while they backed it into the storage area. The chain fence dug into the tailgate and bumper, causing deep scratches into the paint. The owner of company that shares the property (Stixx) witnessed and heard the car being pushed into the back of the fence. Feld refused to take responsibility and were extremely rude. They have a longstanding contract with the Osceola County Police Department. I will be contacting OCPD to submit a formal complaint. They deserve a negative 1 review!
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November 2018 by Jonathan S.
This is the worst body shop I've ever dealt with. They had my vehicle for 6 months and still didn't finish. I got harassing phones calls and text from the owner. I ended up paying them the remaining 20% of what i owed which was supposed to be upon completion just to get my vehicle back and take it somewhere else. Very very shotty work and broke some expensive items on my vehicle as well. Body work is wavy and not straight, paint is a disgrace. Stay away!!!!!!! If I could give them zero stars I would. I don't see them being in business much longer. Again beware and stay away!!!!
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February 2018 by Albena A.
Very Unprofessional!! My Car has been in this bodyshop for over 2 weeks and its not ready yet. I was told it was supposed to be ready few days ago, then after they put everything together they realized there was a missing part so I am still waithing while i am self paying for car rental. They can't even give me a clear estimate when my car will be ready . Absolutely Unprofessional. I Do Not Recommend This Place
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March 2016 by Noel G.
I cannot believe the experience I had using this towing service. I was in a horrible accident, my seatbelt saved my life. When the tow truck arrived, I was in such shock but I still could grasp the fact this man had no empathy for what I had just gone through. I was told to "hurry up & get my things out right away" because he had another call. Both airbags had blown & I couldn't find my phone in my car. He told me he had to take the car & I'd have to wait. Unreal. No sympathy whatsoever or even patience for me to get myself together. After speaking with a man who works for the company, I was disrespected in a way I cannot even explain. No one should speak to a woman the way that that man spoke with me. I will do everything I can on every website to insure this business doesn't continue to traumatize people who have just been in accidents or terrified on the side of the road broken down. They are supposed to come save you! Not make you feel worse than you already do. Do not use this service! If I could use no stars, I would.
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September 2015 by Teresa P.
The worst disrespectful nasty people fixed my car took a month to do it ! Did not care about me or my car never ever again
