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February 2025 by Yerald Ferrufino
They should give a customer service course to the manager of this place. Today I went to pay my line and since I entered with terrible attitude you can corroborate it on cameras. 04/02/ more or less it was 6:35 in the afternoon when I kindly approached her and she treated me poorly. I was in a bad mood because previously I was arguing on the phone apparently with another worker there because she didn't tell her about a client who came to install a piece of equipment. and she took it out on me with very bad attention, La Verda would not return.
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December 2024 by Steven Riano
I came to cancel a line that had self-payment, to which I no longer have access and in one way or another the Manager told me that you have to keep the line because I can't do anything, it seems disrespectful to me that it force one to continue with the service if everything is up to date and I no longer need the service.
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November 2024 by Joae Febus
I bought the s24 199 with portability, it was almost 300 or 318 when I pay for a refill that comes out with how much blood do you have? I show him 326, I charge them and he still calls me and I owe him 6 dollars. Be careful, there's a reason why everyone gets something from a woman Chubby Puerto Rican avoid them because I called customer services and I don't owe anything, these are her tricks
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October 2024 by Kill the Ignorance
Horrible Facility, sold me a defective device and refused to accept fault!
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October 2024 by Manuel Cardona
I bought a mobile hotspot it stopped working in less than a month (the product is defective. They refused to help me and September 30th they hung up on me.
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April 2024 by Mimi Johnson
I have two phones by Metro I've been with Metro for probably about 5 years now I'm going to be switching companies this coming month because the service is just horrible I remember at one time a long time ago they used to have a good service and now it's not worth it! the phones are cheap and they're nice but the service is horrible I would not recommend it to nobody
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March 2024 by Bleydis Michelle De Nobrega Torres
The worst service, the girl who serves you is a scammer, she gives you insurance that you don't want and makes you pay for any item in the store even though you clearly tell her that YOU DON'T WANT ANYTHING. My amount to pay for the plan was $30 and I ended up paying $67 with things that I didn't need or want, they take advantage of you in any way
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July 2023 by Dorthy Seymour
Would give them 0 stars if I could.. also would give the rep (eufem) I talked to on chat 0 stars including the supervisor (fatz) did not resolve my issue at all.. will be looking for another company ASAP..
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June 2023 by DORIS TRIVIÑO VILLAMIL
Good experience, great promotions
We bought a tablet but they didn't give a gift
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June 2023 by Eduard Gonzalez
Unfortunately, this store sold me wireless Internet equipment which did not work at my address. I was scammed by the seller as he was asked if the equipment worked on the steering and he responded that it was compatible for the steering. In another sense, the plan offered was not the one installed. The seller gives me the solution to buy another device. No more.. unfortunately I cannot recommend this store.
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February 2023 by Yeison Castillo
Very rude staff at this location been there few times got treated with attitude by the female workers there wouldn’t recommend this location
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July 2022 by Chad Earp (Guns)
Metro by t mobile is the best phone company only second to t mobile¡ I love my moto g Stylus 2022¡ Great costumer service and deals¡¡¡
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June 2022 by Javier
Very good service, very gentle, courteous and efficient person, I was very satisfied with the service.
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June 2022 by Jalia Mohammed
Diego and Maritza provided me with excellent service as a metro agent, very satisfied with their attention to me, I recommend them.
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January 2022 by nicole roman
Excellent service all staff was very nice The Manager(Natasha) was great she was very helpful. I recommend this store 100%
