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January 2024 by Killy Killy
Quick service amd hassle free
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December 2023 by Yecid Ramirez
Purchase of equipment and mobile phone plans
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November 2023 by Denise Varela
Extremely helpful, patient and kind. They helped my Senior parents set up their new phones, apps and accessibility. 10/10
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July 2023 by Yvette Hernández
Worse customer service ever. I been 4 times just to transfer a number, and all the representative give me a different answers. At the end no one was capable to give me the right information.
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August 2022 by Vince Campbell
Metro needs to update their free phones...they are all trash!!!PRICES WENT I ON THEM AND THEY ARENT THE BEST..TRUST ME!!!!
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April 2022 by Sarahleepr
Leo has surpassed our expectations. We just not only saved money but also got more telephone with less monthly payment. Thank you, Leo, for the outstanding service.
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February 2022 by Jessie Breton
Went to buy a phone for my mother and Zulema and Mariano gave us great customer service!!! Thank you both for being so helpful and getting us all set!
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October 2021 by The Institute of FILMS
I have used this store on at least three occasions and Manuel has always been the best at providing outstanding service with knowledge and a great attitude. He helped me to obtain my Amazon prime service on my phone when that was a promotions and recently ensure the car mobile phone holder was the right one to work efficiently in my car. He is technically proficient on their products and how to change phon numbers, start new phone service, etc.He is calm, cool, focused, and nice. I have been a MetroPCS customer for 12 years and he has been the best of all the service representatives among all stores. I believe he is a manager now and his excellence explains why he is an excellent leader.My recommendation if you want to go to this location at 2076 East Osceola Parkway in the Buenaventura Lakes area is to find out when Manuel is working to get the best service.Thank you, Manuel, for your dedication to providing excellent service. I have taught customer service classes about providing superior service with high standards via Disney, Marriott, Nordstrom, and at universities, and Manuel is reflective of these best role models of superior service!!
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June 2021 by DR Penn
I have used this store on at least three occasions and Manuel has always been the best at providing outstanding service with knowledge and a great attitude. He helped me to obtain my Amazon prime service on my phone when that was a promotions and recently ensure the car mobile phone holder was the right one to work efficiently in my car. He is technically proficient on their products and how to change phon numbers, start new phone service, etc.He is calm, cool, focused, and nice. I have been a MetroPCS customer for 12 years and he has been the best of all the service representatives among all stores. I believe he is a manager now and his excellence explains why he is an excellent leader.My recommendation if you want to go to this location at 2076 East Osceola Parkway in the Buenaventura Lakes area is to find out when Manuel is working to get the best service.Thank you, Manuel, for your dedication to providing excellent service. I have taught customer service classes about providing superior service with high standards via Disney, Marriott, Nordstrom, and at universities, and Manuel is reflective of these best role models of superior service!!
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April 2021 by juan meza
Great customer service Natasha & Manuel where very helpful. store very clean. everyone one there is very professional.
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February 2021 by Evelyn Vazquez
Maritza was very helful great employee.wish she was my employee.sge is a 5 star.
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January 2021 by Iraida Torres
I had such an amazing experience in this store. Maritza and Manuel helped me to set up the phone. Very friendly and didn't rush me. Great customer service
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January 2021 by Idy Vazquez
Maritza is wonderful she helped me with my complete purchase and I highly recommend you use her assistance when making your purchase. :)
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January 2021 by CSC Jax
After spending almost an hour in the store to switch my son's Samsung AO1 to the exact same phone that'l was fully in stock I was told we couldn't. Per the manager the phones are in stock but their system in their store won't let them sell it. A complete waste of time.
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December 2020 by alexandra Dos Santos
Manuel was so great he gave us the best atención he was nice and polite and disclose everything we really appreciate his help and kindness excellent customer service
