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January 2024 by Norberto Arceo
They fooled me, I'm not going to go to that place anymore.
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December 2023 by Yanixet Milagro Formentin Zayas
Thank you always for the help you provide when you arrive at the premises.
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December 2023 by Yusulka Feliz
Terrible service
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September 2023 by Casandra
Worst Metro I have ever been too. Store manager Lazaro was rude! He wouldn’t even give me the higher managers phone number. All he wanted to do was talk slick to me! All they do at this store is try to hustle customers so they can get a sale. I been a customer with metro for over a decade, and this was the worst experience I have ever had! I am thinking about switching carriers. This was such a bad experience for my Husband that he switched to Straight Talk! This Metro store needs to learn manners, and to stop discriminating against Black customers, and also to stop being deceptive just to make a sale. Whomever the upper management is please respond and contact me, so this can be addressed!
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September 2023 by Mike Olmo
Great and fast service and the store associate was extremely helpful in accessing my account so that I was able to accomplish my needed tasks
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June 2023 by Jameela
Pretty good awesome service I forget the guys name sadly but he was a huge help with me an my mom 10/10 would come back
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February 2023 by Killy Killy
I went into this location to make my phone bill payment due to the online my metro application no working. I called customer service and they told me to go into the store to verify why the application wasnt working and to make the payment. The store associate said she was not supposed to take my payment that she would get in trouble and that soon all the metro stores would not be able to take payments and that all phone plans will go up in price that anyone with an old plan will have to change to the new and more expensive plans. She ended up taking my payment because i told her it was due that day. This is why i dont go to the store for anything . My metro app is still not working and i ended up paying the extra in store payment fee.
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January 2023 by Evil queen B
Bad area .woma could not find our info in the computer even though i gave her our zio code 3 times .. After she found it she told us we must of given her the wrong zip code even though she repeated the same one i had given her 3 times . next time i will drive further to go to a diffrent one
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October 2022 by Geanette Guzman
Poor customer service.. Charged 200 for an incomplete sale and the cashier refused to give the money back!! Contacting corporate asap!!
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October 2021 by Kenya Davis
I could have been labeled as "bad customer" or a "head ache" but this woman here did not take my approach personal and answered every question. With awesome communication we were able to get my son his 1st phone! Damn good customer service without that guilty feeling when having been put to the test! The BEST this woman here!
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August 2021 by Big Momma Davis
I could have been labeled as "bad customer" or a "head ache" but this woman here did not take my approach personal and answered every question. With awesome communication we were able to get my son his 1st phone! Damn good customer service without that guilty feeling when having been put to the test! The BEST this woman here!
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August 2021 by Kenya Davis Moses
Always the BEST service! Got my son's 1st phone. Have been going to this location 1 year Nd refuse to go anywhere else. True Excell3 Customer Service when put to the test!
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August 2021 by Carmen Diaz
Ana is super nice and patient and provides the best customer services for your needs!
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July 2021 by Diane Prince
TERRIBLE customer service, I dont have the name sof these two women at this location. I spent almost $600 and she (the blonde) treated me all the time like she was making a favor to me...The brunette even gave me a look everytime I asked a question about the new phone I was buying...Excellence in service is what makes a difference between companies, I would put a zero if I could...Never coming back.
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March 2021 by Fantasia Cook
I called the number just to see if someone can help me But it's a little ridiculous when nobody speaks EnglishThen I go into the storeTo see and it's the same thing No one can barely help me because they could barely understand English It was no help because the communication was not there
