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October 2023 by It’s Amiracle
I have to share my experience with this place today. When I first meet these guys they were cool, but whoever was up front couldn’t understand me asking “When they do the alignment, can you check the ball joints and Tire rods?” They didn’t but did a good job. Told my self surely if I come back for the ball joints it won’t cost me another $65. Show up a week later asking for a quote. Said he wanted to put on the machine to look at it again. But they had a guy in front of me doing his car. Ok I can wait. Four hours go by and they taking a lunch break on me. Very cool. After an hour when it’s over I get my car pull in. He looked at it and tells me he gonna write the estimates. Another hour goes by and finally got the paper. SIX hours for a quote is crazy. Like I could’ve gotten up and said something but I don’t know didn’t wanna be rude and was hungry too. Should’ve slide some of there food. And the cherry on top is I see the alignment price again ?. Maybe a little bit more communication.
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October 2023 by Drea Woods
I had an accident on the exit ramp of I-4 east bound that was a single lane/one way exit/ made it unsafe for me to stay with the vehicle, so EMTs dropped me off at a hotel very close by with my car keys. Originally, had called my insurance who sent for a towing company (won’t say the name) where the owner was very rude and did not understand that I could not meet and/or stay that the scene of the crash, and ev goodness you were sooo amazing- thanks also for hearing me vent, and event being patient with me and allowing me to get my belongings out, and even helping get them into my mom’s car! was very hostile and refused to send a driver to tow my vehicle (after informing myself and my insurance that they would).Thankfully, after that unfortunate incident (both the accident and rude original towing company); my insurance company was able to get you all’s company to help me. Edwin was the driver and I am just sooo blessed, thankful and overwhelmed with how amazing he was. I am sincerely grateful and sooo amazed by him and his work. He listened to me vent, and was very understanding of the situation: the crash site not being a safe location for me to stay, so he could obtain the keys for my car. He was patient with myself and allowed me to get my belongings out of my car, and even helped get them into my mom’s car!Just WOW! Sooo grateful. This man was truly Heaven sent. And, I am grateful for him being able to help me. And, I pray this review gets to the right person/ leadership and that you commend him on his amazing work! And, tell him to keep up the amazing work (as I know he will)! You guys are blessed and should be honored to have this man on staff!If he has not been promoted (if they’re is an ability for growth in your company); I pray that he does. He deserves it, and will be an amazing leader!Will definitely make sure to tell anyone about this great company.
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May 2023 by M D
This spot has reasonable prices and does good work. An old fashion auto mechanic shop they will look at your car diagnose the issue tell about then let you approve n fix it. Transmission service, oil leak and mis firing repairs done. Picked it up Thursday Drive it to Miami that same night ran like a sewing machine. Great repair shop reliable and dependable service.
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October 2022 by Jose Figueroa
Been taking my Audi and Mercedes here for years I highly recommend! Best shop in Kissimmee very professional and always take care of my cars.
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July 2022 by safy falfala
If I could write this review without a star I would, I was rear ended and my car has been sitting at this shop for5 months in the hands of what it seems like uncertified people. They switch up the workers every 2 weeks so every new person has no idea what they’re doing to my car. Frances the “manager” is rude and unprofessional gives me uncertain dates making me the customer believe it. Every week I have a new pick up date of my car being ready and it’s still not READY. I cannot afford renting a car so yes! I am trying to survive in Orlando without a carI call them everyday just to know if my car is ready. Last week, they said its gonna be ready by this week. I call them today, they say oh this is a big job it might be ready by next week. Are you kidding me?? Every week it’s a new excuse, they said they would call to update me and send emails. for the first few months every call was made by ME, until they finally started giving me updates after hearing my frustration and after 5 months just now putting my car as a “PRIORITY” when that was something that should’ve been done months ago. Even after all that I still don't have a car. This place is made up of a bunch of jokes and LIARS. Please go somewhere professional that will get the done with great customer service because you won’t find that here. Also again beware of Frances she’s no good. Treat u like …
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July 2022 by Leonel Reyes
Professionals at work I strongly encourage all to come here and try this place at least once
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May 2022 by Sharron Edgar
What's the old saying when you find someone that does a great job that's who you continue to carry out your services with Robert and his crew was great and I will recommend anyone to his shop they do a great job I was very satisfied with the work that they had done with my vehicle
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July 2021 by jose ramirez
fast and efficient
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June 2021 by Angelica Perrin
I had a long time didn't come to this place and I can tell you that It's basically the only mechanics I trust. I love how honest they are regarding your car issues. You can tell they not trying to rob you for your money. They are super friendly and communicative.
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February 2021 by Uzair Khan
I definitely recommend this place. Super satisfied with this shop. They are extremely professional and very knowledgeable. I just picked up my bmw 6 series and upon being scammed at a shop right across they took me in and were very straight forward in diagnosing the problem and telling me exactly what was wrong and the solution. I had exhaust leaks and few other issues and upon taking it to other shops every shop had different options and opinions. Not here. Roberto got right to work and fixed it, no hesitation. The shop across was charging me over $3,000, I only ended up paying $700 here and my car is driving perfectly fine. Roberto is super professional and keeps you updated throughout the whole process. Great shop ?? No shortcuts, no overcharging! Definitely will be back!
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January 2021 by Grace Radwanski
They bent two of my 22 inch factory Chevy rims during the tire mount. I brought it back to them and Rudolfo (the owner) told me that they were already bent before. They definitely were not. I won’t be back and will never recommend.
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January 2021 by Javi Vargas
Really great staff, quick work, great price.
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December 2020 by Jose Romero Berchal
They get to work on your vehicle at a timely fashion and just. They work on all makes and models.
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November 2020 by Robert Foster
They always do a great job on my Toyota Sienna
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November 2020 by Jose R. Romero
Very professional and knowledge service people
