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July 2023 by yvens dieujuste
Best place to get your car fixed
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April 2023 by Chris Block
Just a really good mechanic with excellent service. The owner will diagnose, give you very detailed run down of what is needed, what it will cost as well as a realistic timeframe to perform the work. Once work is completed he will show you the old parts he has replaced. We trust him with our private and commercial vehicles and have nothing but good things to say.
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April 2023 by Saundra Flores
Great place with awesome service. Reasonably priced and very honest. Will never take my car anywhere else.
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February 2023 by Brian Kirkwood
Knowledgeable and up front. Pleasure to work with. Shop kitties are really sweet too
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February 2023 by Nicole Murillo
This is a place that I definitely recommend to anyone who needs a transmission flush or any mechanic work in the car. Nice customer service. Tilo is a great person and grat at customer service. ?% recommend.
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January 2023 by Julie H
I stopped in a couple weeks ago, right before Christmas, to see if they could patch a tire for me. This is not something they normally do but Tilo was awesome and actually fixed my tire up for me. He could’ve stopped there but he didn’t, he really went the extra mile and they put the tire back on my car and threw the spare back in my trunk for me. I was having a bad day/week and this little favor was huge for me. I stayed in the shop with his cats while it was repaired. I even got this cat calendar LOL! I will come back to this place when my car needs maintenance done. Really awesome guy.
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January 2023 by Tony Mujica
Tilo is Wonderfull person and Honest. He will treat you like family. The only repair shop my whole family goes too.
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November 2022 by Robert N
I didn’t have such a good experience here, I went in to switch two rear tires and guy stated that he’s not licensed to switch tires brought from another place.
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July 2022 by Gerardo
I can trust this business and the owner he is very honestly and know long times.
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July 2022 by Eduardo Rosa
Very helpful and reliable with many resources,,good people.
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June 2022 by Louis Bisono
Had my 1997 Porsche Carrera Cabriolet towed to Parts Alternative. The car shut off on me and would not start. My diagnosis was a bad relay.Shortly after I met with Tilo, the owner. I was told that the car would be put on the lift and inspected. Tilo called me and explained that the problem could be in two areas, the computer, or a bad relay. He stated that he ordered the relay and once it arrived he would see if it worked.He called the next day and confirmed that the problem was a bad relay, as I suspected.Tilo and his staff are HONEST and quite knowledgeable. I would recommend his shop to anyone that has a high performance vehicle.
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October 2021 by Benjamin Ronquillo
As an out of towner, I had no idea where to start to look for a reputable shop when my car was in need of a quality part (not the cheap reproduction pieces commonly found in franchised auto parts stores) and also the professional service to install it. I thought I’d be at the mercy of an unscrupulous shop. I read all the reviews for Tilo’s shop, Parts Alternative, and felt this could be a great place to start.It was one of the best decisions I’ve ever made. I just wanted to say the high-level of customer service and professionalism provided there by the owner, Tilo at Parts Alternative was unbelievably incredible! Not only did he have the original German part I needed to make my VW Passat safe and comfortable to drive, he, without a doubt, went above and beyond what a typical shop would have done to get me on the road again in record time.I would not hesitate to recommend Parts Alternative and their staff of professionals to anyone who appreciates excellent parts and service at extraordinarily excellent prices. Because of my extremely favorable experience with Parts Alternative, from this day forward, I’m officially a card-carrying member of their fan club! My only regret is why a business like this cannot exist back home. Bravo Tilo! Job well done!
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June 2021 by Junior Vazquez
Great customer service? tilo is a great guy?
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April 2021 by Carmen Gonzalez
Want to thank Tilo the owner of this automotive shop for his knowledge and repair expertise on European cars, quick and honest guy. Very affordable and not only that the guys at the car wash tent do a great job on detailing your car. Thank you once again!!
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April 2021 by Jose Rafael
An Auto Parts and Auto Repair shop ( yes, all in one ). I highly recommend Tilo, one of the most knowledgeable persons in the parts industry. In addition, the Repair shop is managed with the utmost level of professionalism and integrity. Don't go anywhere else, always visit Parts Alternative first.