-
January 2024 by Justin Wood
Came back here for service, and service was excellent, absolutely excellent this time around……Thankyou
-
January 2024 by Harold Morales
Excellent service and service-oriented people. Did an outstanding job. Thanks to Raymond and personnel for the help they always provide. The reliability in service is so great at Pep Boys located on Vine St in Kissimmee, that I travel from Orlando to this location for service. I also recommend to others this specific location. Thank you!!
-
January 2024 by Luz Eneida Sanchez
Excellent service.
-
January 2024 by Gail Burton
Took us in right away, needed new brakes, fast service, price was good..freindly, helpful staff
-
January 2024 by Magda Otero
Someone needs to order hand soap for the bathrooms in there. Otherwise it would have been a five stars.
-
January 2024 by alfred blasko
Fast and efficient. Professional and courteous.
-
January 2024 by Abelardo Pérez
Excellent and fast service!
-
January 2024 by Hector I. Morales
I called to adquiere information and pricing about a service. They told me that I needed to bring the car due to needing to contact the dealer for something in order to provide me with the price. I drove 40 minutes and when I got there they asked the type of car looked it up in the computer and gave me the price. They did not contact the dealer... So they made me drive for information they could have driven me over the phone. Waist of time and over priced.... Beter of taking it to the dealer.
-
January 2024 by santiago jaramillo alvarez
Terrible service 4 hours waiting for an oil change
-
January 2024 by FREE FREE
It was a pleasure to have this pep boy on 302 vine street service my car. They're vibe is so pleasant, energetic and friendly. From the time I walked in the greeted me with a smile and joke , which I loved. They were patient and thoughtful. My car is running smoothly and I love that. Thanks to Ramon C .My tech guy Jorge S. was very focus and calculated on making sure he service my car . Thank you guys
-
December 2023 by Shella Benoit
I went to Pep Boys's website to find the tires that are needed on that day with my budget, off course for my 2009 Honda Pilot. I scheduled the appointment the same day online with the total cost of the tires plus taxes in the local area with no strings attached. Jobs done in no time. Best services!
-
December 2023 by Brian B.
Go to Dons down the street, will be more honest. Pep boys wanted to charge me over 1,000 to change parts I didn't need and 220 just to remove a bolt THEY stripped, Dons gave me a fair and honest assessment.
-
November 2023 by Amy Horner
They were courteous and helpful. I glad they didn’t find any other issues. I knew going in that it was going to be long appointment but I was out of there much more quickly. They even fixed a problem that I didn’t mention at the start! If I need anything else before I move, I’ll be back there ASAP. Great job!!!
-
November 2023 by Angela Moran
I went there 4 times for help with my serpentine belt, and ended up getting charged up over 1,000 dollars for other "issues' with my car. They gave me a new belt and the car is still making the same loud noise it was not making before I went. Turns out they did not put in the serpentine belt correctly twice and after coming here several times for the same problem and wasting my time I just ended up going to my toyota dealership and they fixed all issues there. Last time I went they called afterwards forgetting that they had needed my mileage and just hung up the phone after getting my answer I could have easily refused them. The only knowledgeable person there it seems is Perry. The people seem sweet here but Please do not waste your time or money here if there are serious issues with your car. Go to a dealership.
-
November 2023 by Toni Duarte
The staff was friendly helpful and knowledgeable! I'm so happy I chose Pep Boys for service! I definitely will return
