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January 2024 by Rosemary Bernabe
Thank you so much for the opportunity to make it right. I loved the taste of my smoothies today!
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September 2023 by Andrew Ayala
Had to throw away 2 LG pbjs both tasted like just peanut butter water dish water. I’ve orders this smoothie many times and I know it was made wrong / missing ingredients.
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September 2023 by Hector Pena
Me and my family came 25 minutes until close to someone saying they’re closed. We inquired about what time it was and she simply replied with “I already cleaned everything.” No point in having workers if they can’t work …
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September 2023 by Lesa Lawrence
Love this place..it gives me a kick to start my day off
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July 2023 by Louise S.
Everything when I went was great! I showed up a little after 9am so the store was empty, it was very clean. I was greeted as soon as I entered. I feel like it's been a good while since I have been in a Planet Smoothie as the prices seemed to be a little high. But that is with most items now. I usually go with a Vinnie Del Rocco which is raspberry, strawberry, blueberry and orange sherbet. But didn't go far from the usual. Got mango, peaches, bananas and orange sherbet. I do love the chocolate Elvis but wasn't into mood for yogurt nonfat milk and I always have them take out the energy blast so there is that. I'm so glad they opened this here. It is definitely going to be on the stop at more routine when I am here shopping and I even prefer this over ice cream sometimes. Even when you have to wait to drink it because it's too thick to sip through the straw.
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June 2023 by Evangelina Barragan
Very bad customer service.
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June 2023 by Andrea Davis
Not good, not organized. We are not from here but wanted to try because we love Smoothie King back home. This place was so disappointing. I downloaded and used the app to order and still had to tell the associate that I ordered online before she noticed. She got ready to direct me to an online pickup location and then noticed that she hadn't made it. She also neglected to look at the special notes that printed on the online receipt to know what to add or omit. She was the only one working and needed help and I believe more training. The smoothies did not taste good either. The only positive was that we didn't pay full price with the 50% coupon and that the associate was apologetic for the wait
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May 2023 by Walt Penn
I ordered a Cookie Crusher today for the first time and it was amazing! Thank you Jazlyn for the recommendation!!!
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May 2023 by Melanie Santos
They keep some of their ingredients in spray containers that you generally use for cleaning. Very concerning, what is someone gets confused and spray detergent or bleach! Nope!
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May 2023 by Susan Korgul
The manager and service was absolutely exceptional. I watched them peel all the fruit and it really looked like they took pride in my smoothie. It was the best so far in my 27 year life.
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May 2023 by Jessica Bonilla
I was running super late after the gym. Normally, they would have been just closing. The young lady inside said it was no problem and let me come inside and take my order. Got a nutty Brazilian and my lean green without a problem. Delish! I probably kept her longer than I should have as I accidentallyforgot my card in my car, but I was suuuper grateful she was patient. Everything else around was basically closed. Definitely would go again.
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April 2023 by Rocio Castañeda
It’s 2:48 pm (Google says they close at 10pm) and when I walked in the girl behind the counter -rather hyped - tells me she’s can’t help me and that she’s closed after she helps the customers that are in the store. If there is an emergency and the store has to close down, I get it, but calm down and explain. Will frequent another location instead.
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April 2023 by Only The Facts Just The Facts
So disgusting. I watched the so called manager get so ghetto and argued with customers. This place is the worst
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April 2023 by Alexander B.
The second picture the creamy looking smoothie is from down the street. Go there NOT HERE Whoever is the box RED HEAD/ORNAGE colored hair GIRL obviously can’t make a smoothie. This was yesterday morning but We got a cocoa slushie instead of a chocolate elvis. No flavor way to much ice (look at picture). You legit could not ship it out of the straw. I don’t mind the gen z customer service. No hello no eye contact whatever as long as I get a delicious smoothies. Last time it was a younger black guy training a brown girl with shorter black hair. The picture below was after I spun the slushie in my hands and shakes it up and down. I don’t think a customer need to fix a drink. I could’ve just made one at home. But I like planet smoothie I just won’t be going here anymore. Yesterdays experience was a waste of time and money. Train your employees make a smoothie. We asked for no peanut we but that doesn’t make the smoothie into a slushie. I truly am confused since it’s an order with no peanut butter. So you substitute peanut butter for more ice?
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March 2023 by M L
This place was not so bad when it first opened up 2yrs ago. The staff used to be nice and all smiles. Haven’t been here in a while last week I stopped in for a quick smoothie and today and both times I encounter a Spanish female with a horrible demeanor. She is obviously in over her head as she has no idea how to deal with customers. I will not be coming here again. They need to replace these rude staff workers. I just left here and the girl seems like she needs a hug like just so angry.
