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May 2023 by DiDi Admin.
Feeling happy! A great service, presentation, and environment was introduced to me the moment I got into the store by Najalisse. She was very attentive and humble. Keep the good work!
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October 2022 by Sarah Matthews
Excellent customer service! I went in for a pandora charm and I was immediately assisted and given lots of choices (seemed to have more charms than Pandora seems to keep in stock). Wonderful selection, and has plenty more gift items to choose from, not just Pandora items. Very friendly and knowledgeable, I will come here again next time I need to get a gift.
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June 2022 by Bravo Sierra
Danielis has been very helpful and professional when it comes to jewelry novice like myself pick out great products fitting me and my girlfriend, she is spectacular and gives wonderful input. I will be back as well making this store my go to for jewelry indulging wants.Thank you for the great experience Danielis and keep up the great work!!Brian S
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February 2022 by Angela Marie Cadiz
Went into the store so they can fix a mistake they made by giving me a defective charm and their solution was for me to break the whole bracelet and not give me a new one. Their decision was for me to buy a new one. They said it was wear and tear but didn’t bother looking up my account to see if it was wear and tear. Manager and associates didn’t know what to do. Never going there again and will contact BBB to get this solved.
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January 2022 by tracy foster
I was in your store 12/29@1:56pm. I needed to purchase a few gifts for friends. I waited several minutes in the store to watch all of your associates walk pass me and not say Hello someone will be with you. I watched a gentleman walk in and someone helped him right away.I live here in Hunters Creek and have purchased several items throughout the year. I have never felt more unwelcomed in your store. I will never go back I will simply find somewhere else.
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August 2021 by Charmed I'm Sure
Stood in line outside for two hours on mother's day weekend to buy what I wanted for mother's day. I understood that they were only allowing but a few in at a time because of covid. Upon entering I had to stand in line again and made it to the register only to find out someone was supposed to help me pick out what I wanted before making it to the register. I felt rushed bc so many people outside were waiting. In the end I got what I wanted and everyone inside was very polite. It was just a tense situation bc of so many people being there. I will go there to buy something again absolute. They had so much pandora. I look forward to seeing that adorable shop again!
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July 2021 by Denisse Faxas
This is a great place to shop but, Very bad customer service , Lauren received me with a very bad attitude, I have never received such bad treatment in that store before.
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June 2021 by Lorna Soto
Staff are sweet , professional. They helped us find the perfect charms for us ❤️ They were patient and understanding. Thank you again !!
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May 2021 by Stephanie Reyes
Supper nice shop! The staff were really nice and they helped me pick out the perfect gift for my grandmother.
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May 2021 by T T's Little Things
Stood in line outside for two hours on mother's day weekend to buy what I wanted for mother's day. I understood that they were only allowing but a few in at a time because of covid. Upon entering I had to stand in line again and made it to the register only to find out someone was supposed to help me pick out what I wanted before making it to the register. I felt rushed bc so many people outside were waiting. In the end I got what I wanted and everyone inside was very polite. It was just a tense situation bc of so many people being there. I will go there to buy something again absolute. They had so much pandora. I look forward to seeing that adorable shop again!
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April 2021 by Charlie Leon
They were very polite and very good service
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January 2021 by Richard Herr Jr
Very bad service already reported to bbb and corp
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August 2020 by Ines triesit
The girls were amazing when I went there on Saturday afternoon. There is a sign at the door asking you to wait, then the associate comes to get you. They have what they call the "safe square" which is a small portion of the store right at the entrance and it's protected so you and the associate can properly communicate. Shopping without walking in a store isn't easy, however when I explained the lady what I wanted and she right away pointed me in the right direction and showed me about 5 to 6 items. I found what I liked right away, a bit over budget but it did not matter as it was the PERFECT gift! Cashing out was easy and they took my information for the 1 year warranty on the piece of jewelry I bought! I definitely recommend this adorable gem next to the loop for any gifts and any budget!
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July 2020 by Bia Rodrigues
Had a bad experience around Mothers Day, during the pandemic they were doing curbside pick up. Went there several times and NO sign stating store hours, did a dispute with my credit card company and Polka Dotz stated they had my merchandise delivered, thats very upsetting as I am out of my money and out of my merchandise. Never ever buying there again as they are not reliable nor honest.
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May 2020 by Sharon Rybaczuk
I ordered myself a pandora charm bracelet for Mother’s Day on the Saturday before, the store had just opened for Curbside pickup only and I was able to place my order over email and pick it up within the hour. When I got there, I was given my order and loved it. I tried it on immediately but it was rather large on me. I went back and asked one of the employees, Heidi, if I could exchange it for a smaller size. She didn’t even hesitate and went inside to find my size. After coming back with a size down, it was still too big, so she went back in the store and found the perfect size for me. I was SO happy I was able to get the exact bracelet I wanted right in time for such a special day for me. Heidi was a huge help and did it with such a great attitude! Thank you so much!
