-
April 2024 by silent sue026
I literally walked out because the person taking my order didn't understand me ordering the "Create your own TropiChop". She kept saying "Number 3?" or "You have to pick number". Even pointing at it didn't help her... I get social anxiety while ordering... so the lack of understanding me made it worse. It literally was an option on the menu I don't know why there was confusion... I don't think I ever want step inside the place again.
-
April 2024 by Gloria Diez
Very rich
-
March 2024 by Te informo. 24HRS
What I liked the most was that they have musicTHE well seasoned food. Special
-
March 2024 by DIana Flores
The food is delicious ? The staff is kind and helpful ? The Cuban sandwich is out of this ?
-
March 2024 by cassie wilbur
i had a really good experience at this store today, specially with a cashier in the drive thru who was really kind and patient with me, i think his name was Marco, but it was definitely the best service and food i’ve ever had. five stars!!
-
February 2024 by Jonathan Paez
A restaurant that sells the staples: chicken, rice, and beans. They don't miss.
-
February 2024 by Tom Collier
The cashier was super friendly. The restaurant was very clean and the food was good, hot and served quick. One of the employees even checked on me while I was eating. This store has come a long way from what it used to be.
-
February 2024 by Elianne
Without a doubt the best place fascinates me, very good service and super delicious food
-
February 2024 by Beth Lovoy
The guy who took our order was so good! He smiled a lot, which made us feel valued. We love the quality of the food. Saw some ads for new items. Can't wait to go back to try new things!
-
February 2024 by karina nena
Dirty tables. There weren't plates.
-
January 2024 by Jean Philippe Blanchard
Pollo tropical everything is very goodParking: access for everyoneKid-friendliness: Very niceWheelchair accessibility: Spacious
-
January 2024 by Juan
Only 2 stars because new management only will give toy for free the 2 small sauce. On my case i like to have a least 3 of cilantro and 3 pollo pollo. If i wanted more than 2 i will have to pay for does small packs of sauce. Just for that i will just go to the ine in kissimmee.
-
January 2024 by Oskr G
Food is good, however, the serving portions are not right. I know inflation is high, but I paid full price, so I need full portions. I believe this location is trying to scam people. Just my opinion.
-
December 2023 by Kelly London
I ordered online and picked up.in the drive thrugh. I dis not know I had requeat any sauces online so when I arrived I asked her if she could add a curry and a silantro sauce and she dmsadi no caise that had to be done online when placing the order. I said could you please make an exception I wasnt aware of that. So she did but not in the nicest manner.The chix was raw to the bone.
-
December 2023 by Zain Khwaja
I love Pollo Tropical’s food but not their service and especially not this locations. I asked if they can replace the pork in the Tropical Trio to chicken as I don’t eat pork and she said no we can’t do that. I was literally asking if she can replace the pork with a less expensive meat so I can have a portioned meal with rice and sweet plantains instead I had to order a side of sweet plantains and the steak by itself and spend an extra $10.00. Improve you customer service experience and be more accommodating this is the reason we love Chik-Fil-A.
