-
March 2024 by Michelle Cardona
Very friendly
-
March 2024 by Carlos Colina
Excellent service and affordable prices
-
March 2024 by Lisa Denmark
I went to see the property in person & was fortunate to meet Sharieka right when I arrived. I had previously read so many glowing reviews about her customer service & after spending time with her I can personally attest that she deserves all the praise! ~ She was friendly & welcoming, answered every question I asked, explained details about all aspects of utilizing the facility & made me feel very confident about my decision to rent a unit. THANK YOU!!
-
March 2024 by Ricardo Delgado
excellent
-
February 2024 by Cassandra Maldonado
Nasty, disgusting, worst location. Wish I could give this place 0 stars. It should be shut down and demolished. Rented a unit in December, the unit is damp, had issues with the door, lever, looks like someone tried to cut into the back of the unit. There’s no property manager onsite. There’s homeless people that sleep there, broken beer bottles and trash everywhere. It’s definitely not a safe location. There are people that work on their cars there, they take up the space outside their units running illegal mechanic shops, leaving no room for moving vans or other cars to get through. There are so many other storage facilities around that are ran much better, they are cleaner, and safe. Don’t go to this location, it’s a complete dump.
-
January 2024 by Luis Rosario
Super customer service
-
December 2023 by Carlos Ortiz
Sharieka was amazing with her energy and service today with my questions
-
December 2023 by Kristina Isgrig
Sharieka is absolutely amazing! My mother has had a unit at this location for 20 years, five years ago she passed away, and we turned in all the appropriate paperwork to make sure my brother and I had access. Recently, I went to get some things out of the storage unit and found a company security lock on the unit. Come to find out the district manager, never approved all of the paperwork to give us access even though we’ve been accessing the unit for many years.Sharieka Went above and beyond to make sure that everything got approved immediately after seeing the paperwork was in the system and allowed me access to my unit.
-
December 2023 by Carolyn Bird, P.A
I booked a unit online. The following day, i was called 3 times to ask if i wanted to confirm my unit. I said that i did all three times. I was told that i was good to go. I booked a 5 x 10 outside unit. I drove up to the storage the day of move in and did not have a code to get in. I went inside and there was a machine instead of a person. I was told that my unit was no longer available and prices had gone up. I argued that i already had a unit number asigned and the person shown on the machine said that she would get me a comparable unit. This process all took about 20 minutes while i had an hourly worker waitibg for me outside to help me unload my truck. When i got the unit number we drove around for 20 minutes and could not find the unit numbered 078. I called the number given on the email. Someone answered and told me that they were there in person and could help me locate the unit but that was all that they were allowed to do. They took me to what was an inside unit which had no signage at all to it, and no rolling carts to move my stuff. As i did not have a dolly with me, i told them to cancel my reservation as this was not what i booked. The place was a bit of a miss with dents in buildings, and homeless people with a dog sheltering in a unit. I would suggest you look elsewhere if you want personal service and a nice clean storage place. 40 minutes wait after driving 2 hours and i had to go and find a different place to store my items. I will not be back and i want a refund of anything charged. All i did was drive in and drive out again.
-
December 2023 by Isavalerie Medina
Kynaisha was super helpful and friendly while helping set and finalize everything with my new unit!!! Very friendly staff!
-
November 2023 by Lizette Otero
Came to verify if my account was paid off in the system because I had a lock on my unit , on Simpson rd knocked on the door the lady did not come out to help and I came to Buenaventura and Kynaisha helped me verify and assist with my issue , great customer service thank you so much for her patience .
-
November 2023 by Orlando Morales
Stephanie was great on helping me with my transfer.Awesome customer service!!
-
October 2023 by J.A.M.D OFFICIAL
Sharieka stayed after work hours to help me get into the storage space i needed because i was told by customer service the unit they suggested was to small and sharieka came in and helped me get to the right space she was incredibly friendly and helpful. I wish i could give her 10 stars ⭐️
-
October 2023 by Haydee Rodriguez
Kynaisha was excellent she explained all the services,fees, and showed the unit definitely great customer service. Feel confident in renting my very first unit!
-
July 2023 by Armani C
Sharieka Was Amazing. She Made sure i had a hassle free process and made sure i had everything i needed and answered all my Questions. Don’t hesitate to stop in and work with Sharieka
