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February 2024 by Rick P.
Quick service but shoddy facility. I had a lab appointment here. The check in system was fast and the wait was less than 10 mins after check in. The check in is all digital so you don't see or interact with anyone until they come out and call for you. The room I was sent to was dirty; damage to the wall, overly cluttered, urine sample lid on the floor. There was a sharps container wide open and full mounted to the wall right next to where I was sat. If I had been a child I could have easily stuck my hand in there before anyone could stop me. There was patient paperwork laying around the workstation in plain sight and there were trays full of other people's lab specimens all over. The bathroom I was sent to collect my urine sample was very dirty. There were no paper towels or soap. The tech was good at the blood draw but talked with her back to me the whole time. I don't think she made eye contact with me at all. Never asked if I had been fasting as instructed for my labs but I saw her check "yes" on the computer.
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January 2024 by joyce barker
My name is Amanda Barker, and I have been there many times. The staff is friendly and professional ; always making me feel welcome and at home!
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January 2024 by B. R.
I went early in the morning to have blood work done….was called in quickly. Maria was great, fast, efficient and I didn’t feel anything.
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December 2023 by Felicia Beltre Fernandez
Thanks thanks
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November 2023 by Daniela Soto
Alejandra was excellent and professional, she helped me take my blood samples and solved every one of the doubts I had, undoubtedly the best place to take your laboratory tests, in my case for cosmetic surgery.
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September 2023 by Cindy Dent
I agree with most of these post. Horrible experience. I don't usually have any issues with drawing blood, I have very good veins. The lab tech spent two hole minutes digging around my left arm - with the needle in my arm trying to get to the vein. She finally moved on the the other arm and jammed the needle in my arm so hard I jumped out of the seat. She finally managed to find that vein, but I bled for almost two hours after (usually stops within a few minutes). Almost two weeks later, I still have bruises on both arms from her incompetence. Second reason for my 1 star is that my results never posted and I cannot get a live person to save my life to explain to me why they are not available nor been sent to my Physician. WORST CUSTOMER SERVICE EVER
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September 2023 by Jessica
My work schedule only allows very early mornings or Saturdays. When i go to look for appointments they never have any and they used to take walk ins but now they refuse. I can never get my lab work done
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July 2023 by Frankie Ryan
Awful. It’s unfortunate how they don’t value peoples time. They ask you to come in 10 min before your Appointment but I’m currently writing this over an hour after my appointment time. You make appointments to time out your day. No acknowledgement of how late they are or sorry for the inconvenience. 1 star is too high for this place. I hope everyone else has a better experience there. Oh and the picture was in the back by the restroom and I thought it was way to fitting
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July 2023 by Matthew Tomasone
I made an appointment online and received an email and text message confirmation. When I got there, it said that my appointment could not be found. So I made a new appointment for 10 minutes later as though I was a walk-in. When they called me back, the man who I was with could not speak English. After asking him three times what he was saying, I understood that he was asking for my doctor's order. Their computer system had lost that information as well as my appointment. So I left. I'll go see my doctor on Monday without my labs.
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June 2023 by Mark K Porter
Ridiculous....The automated recording says this location is by appointment only as soon as you hit 3 as instructions state to make an appointment..it hangs up on you. This is a very convenient and probably makes for an easy day for the staff.
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April 2023 by Rich D
Terrible experience. Arrived at 8:09 for my 8am appointment, due to inaccurate directions and my appointment was cancelled. There is no one at the front desk to speak to. You are required to call the 800 number and reschedule to another time/day. Very unprofessional and a waste of time.
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March 2023 by Ayanna Chase-Richards
Not a good location for your pregnancy glucose test. Apparently this location turned the “test and test zone” into another lab draw room. So instead you just sit in the hallway or in the lobby. I haven’t ever seen any other quest locations do this. Among other things.
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January 2023 by J H.
Tiny office, over crowded. I had a 9 am appointment and i checked in online. There was so many people in the waiting room everyone was standing and you could hardly make your way through the crowed. I looked up at the screen and it said 1 hour wait time. This has to be a health code violation.
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November 2022 by Gigii J.
it's just unbelievable that I have an appointment at 9:45 and I got this appointment because I didn't have nothing else. note that they even put this on my chart and she didnt even bother to see and the thing is I have to come back in two hours and the lady said that cant see me until that time but if I did my blood work at that time, I wasn't able to come back in two hours because she was going to be close so she told me to come back next Saturday earlie...... note that I came at 8:00 and if she did my bloodwork at that time, I was able to come back before 11 ... they actually pretty good, but I think that the person I got was really rude and mean... rude not because what she said but with the attitude that she said it..
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October 2022 by Ride or Die
Worst experience ever with Alexander she’s rude and left us waiting for 3 hours because the system had and error . Your taking care of people and there health the least you can do is respond to questions the patient is asking you . No respect and no care for there customers. They just call names and do what is seen on there computer but they genuinely do not care about you as a person and your health. Terrible never coming back here ! If you have a problem they make you call quest and wait with no support or help from the rude staff.
