-
October 2023 by Sandra
I have been taking my BMW 430i Grand Coupe to Fields BMW of South Orlando for its routine maintenance. I had a coolant leak they claim to have fixed it. I was charge $1200 which included an oil change. I returned the following Monday morning and they confirmed the leak was not repaired, no refund was made and they claim I had other problems with the car. Now they’re asking an additional $4000 on top of the $1200 already paid for work not completed. My son in law had my car towed to Royal Motors North all the work was completed, my car is running wonderfully and the cost was a fraction of Fields BMW. I highly recommend Royal Motors North for any repairs or for maintenance of your foreign car.
-
August 2023 by Deborah M.
I was on vacation in Kissimmee and my car started stalling. I tried the dealerships who were not helpful at all. Royal Motors was recommended so I called. They took my car in within a few days and diagnosed it right away. It was repaired the next day at a very reasonable cost. I was able to drive back to CT without a problem. I appreciate their excellent service and highly recommend them!
-
June 2023 by DS BRECHNER
The shop is #1 in the state of Florida. People drive 2 hrs just to have them fix the cars. It’s a about trust and the quality of work they guarantee. You can’t go wrong with the Royal Family. What you get is loyalty at the end. So I suggest. Before you trade your car in just need a check up. Check them out. They have a plus mechanics. I would not trust a Bentley dealership or Mercedes to work on my cars. You know why? They want your money like every customer. The Royal family has honesty. If you don’t need it. They won’t sell you it. Like dealerships on the other hand. They want to sell the everything you don’t need. The more they sell you. The more commission they make. I stick behind the brand of the Royal family.
-
June 2023 by Jon Langford
This team is amazing. They absolutely know what they are doing, how to take care of their customers and PROPERLY diagnose a problem. They are fair and honest. I highly recommend using this shop no matter what kind of car you drive.Services: General repairs & maintenance
-
June 2023 by Shannon LaGessie
These guys are so awesome! Ramon is incredibly friendly and patient when I have so many questions. I’m grateful for finding this place. We’ve been unhappy elsewhere. We’ll be bringing our new BMW here for services, as well. Thanks Ramon!Service: Oil change
-
April 2023 by Ria Woodley
Have a foreign car? This is where you need to be. I don’t even go to the Mercedes dealership anymore, for any reason. They are certified, so I’m not worry when I need to trade in. They are HALF the cost as the dealership. This is definitely my go to! Staff is friendly and services are quick!Services: General repairs & maintenance
-
March 2023 by John Kim
Learn from my mistake, trust your instinct. I went to royal motors in 04' when the shop was tiny but there was something good about Robbi. The service and pricing was always 5stars, for years. In 2014 , I tried a "friend's guy". He even said I'd be sorry...dually noted! 2023, I'm back with another but used Bavarian beauty. Bad AC compressor, deep oil leap, and brakes. Thought I got a lemon. The new garage is always clean and organized. And not only did Lisa work with me with the payment method, the service was top notch. Jamal...big thumbs up. The beauty purred all the way home the way it should, with secured mileage to come. Stop looking around, you found him!
-
March 2023 by John Mosby
Hands down the only place in Orlando I take my Panamera to. Very professional and great prices. Look no further than these guys recommend to any with a Porsche that needs service or extended warranty work.Service: Auto brake repair
-
October 2022 by Mike McDonald
I can not recommend this place highly enough!! Lisa and Robi were great to work with, they explained every detail involved with replacing the transmission in my Audi TTS. After searching everywhere in the US, they had to reach out to the factory in Germany. It took 2 months to get the transmission from Germany to their facility. They installed the new transmission and tuned it to meet the specifications for my car. My car now runs like it did when I bought it new. I researched many shops before I chose Royal Motors. In these times it is difficult to find people who back what they say with results. Royal Motors is one of those places. They treated me with respect and met every deadline that they gave me. If you need mechanical help for your vehicle, call Royal Motors and you can rest easy that the job will be done on time with perfection and at the estimated cost.Service: Transmission
-
October 2022 by Daniel Rodriguez
I took my 2005 Porche Boxter in for an oil change and was told I had to replace oxygen sensors. I had them perform the work mind you my car had no engine light on and no indication of it needing service. I hardly use my Porsche i keep it on the garage and turn it on just one a week as recommended by my previous mechanic. I’ve had this car for more then 5yrs and have only put in 5,000 mile as I have just preserved it. Mind you after 2 month of taking it to them, I took it out for a day in the town only to have my engine light on and my radiator light on as well. I have always used German Excellence for all my oil change and this is the second porche I’ve owned so they have worked on previous porche and never had a problem. I figured since Royal Motors was closer and it was just an oil change that I would take it to them and I turned out to be the biggest mistake I’ve ever made. Don’t trust this place with your car as they obviously don’t know what they are doing. They charged me almost $1,500 for 2 oxygen sensor, wipers and an oil change. The biggest waste of money. I take pride on my vehicles and I’mJust so disappointed with this place. I will never ever go back to them again.
-
September 2022 by Antoine Hong Long
Nice family owned business with great mechanics. They been maintaining my Mercedes Benz E350 diesel engine for the past 5 years. Their diagnostics is always correct and I do confirm the info they provide. As a Realtor my car is a very important tool I need to perform my job. My car has 105K miles and runs and looks great. They perform the same quality work like the MB dealership with much better pricing. I have 12 years experience working at several luxury franchise car dealerships that being said, I know what good car maintenance should be and Royal Motors has been doing just that, great auto and customer service. Keep up the great work guys!Service: Auto maintenance
-
August 2022 by Denise West
Coming from NY my car is in bad condition due to the snow. Royal Motors worked on my car when no one else would due to the rust. I couldn't even get an oil change. I'm extremely happy with pricing and services. Royal Motors is very professional and nice which is important to us women who have to come in by ourselves. I will definitely get my car serviced by them again and again.Services: Oil change
-
July 2022 by Anthony Perez
I was referred by a family member to Royal motors. I like that they were transparent about the issues my vehicle had. Fair pricing for what I belive was honest work. Overall, quite satisfied with the experience. If in need of future repairs, I will definitely return here.
-
June 2022 by Chico lexman
Professional all the way thru , very knowledgeable, fair pricing , anyone looking for a dealer alternative don’t waste your time with anyone else , Royal is #1 !Service: Auto engine diagnostic
-
December 2021 by Eugene Berkovich
We were driving to Georgia from Ft. Lauderdale and felt that the vehicle started shaking. We were directed here by Google. We were welcomed in the most friendly manner, our vehicle was immediately put on the lift. These people are honest and they immediately told us what needed to be done and what did not need to be done to our vehicle.Luckily nothing serious was found with our vehicle and we were soon on our way. Thanks guys!Service: Wheel alignment
