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October 2023 by Apple S.
I came here to apply for the membership because we will be coming here to get gas etc in the future. The waiting was very long as there was only one employee working at the desk but she was very friendly and helpful.
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September 2023 by Jim S.
Went in on Sunday around 10:30 the store was a train wreck. Pallets left unattended in the middle of asiles, some you couldn't even pass. Two scrub machines on sales floor. One just sitting in the way. The other one had an operator. Saw at least 3 fork trucks on the sales floor. Isles closed off so they could move pallets up or down from storage above. Several employees moving pallets around with pallet jacks.What happened to doing this before store opens or at night after it closes? The pallets in the isles, scrub machines & fork trucks just seem to be dangers waiting to happen during business hours. You don't open till 10 AM on Sunday! I'm sure it's one of your busiest days. I normally shop first thing weekday's & it's never been the chaos with pallets & fork lifts. Yes usually one scrub machine running around & a couple pallet jacks. PLEASE let your employees come in earlier or stay later night before. Might want to change hours you're open or number days of the week or something. I know the Walton kids want every penny they can get, but at what cost to your customers?
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September 2023 by Taylor M.
I have no complaints for this location! Curb side pick up is always VERY fast. The store is clean and well managed and I even use the eye center for my contacts/glasses! The staff is SO friendly and welcoming. My favorite eye glass doctor in the area by FAR.
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August 2023 by James Conti
Great customer service
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July 2023 by Shahzeb T.
Your usual sam's club, customer service is so so but definitely better than most. The entrance to gas station is very weird, only one car can enter at one time but you havr card coming from 3 different sides. If you like sam's club then yes its one of the good ones in orlando .
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June 2023 by Deanna C (Dee)
10/10. This team is so dedicated to making sure your medication is correct and fast. They spent multiple hours over the last few months getting my new insurance and new doctors all transferred over for me. I lack transportation so they saved me by taking the time to make those calls for me. Massive thank you to all who work there!
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May 2023 by Amy B.
Diana. W is fantastic and so helpful.She took care of me from the moment I arrive and ask questions. She's friendly and determined to help me get what I needed for my school.Check her out at Sam's club in Kissimmee on 192. The world can use people like Diana with a friendly face and smile im forever grateful
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April 2023 by John R.
It's a Sam's club, went in got a few things but you know when you got to Sam there is always a deal on something else. Parking spaces are a bit small as I drive a big truck
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February 2023 by Anabel Rodríguez Cruz Annie
Excelente Se los recomiendo. Buen precio calidad de sus productos
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August 2022 by Mary M.
Cafe only had one oven. Food court takes forever. Staff doesn't really care about their jobs. If you order a pizza, it takes 30 minutes because of only one oven. You can't even call to order one ahead of time because they don't answer the phones. Customer service is slow. It takes at least 30 minutes in line before you're helped. They need to hire more people who actually likes working there. I don't know but my experience here has sucked every single time that I want to get food or have to do a return. Too bad a Costco isn't nearby.
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August 2022 by Kim Williamson
Went to Sam's tonight to get a tire repaired. We are 16 hours away from home and are leaving to go home tomorrow. Started out with what we thought was going to be bad and they weren't going to be able to fix our tire because they are short staffed and no one was trained on how to use the machine (which is totally out of their control). Spoke to the assistant manager, Kenneth, who went above and beyond to help us. He was kind and so helpful. The new guy working in the auto department was wonderful as well (I wish I could remember his name to give him props too!). Everyone was great! We are from Northwest Arkansas which is home to Sam's Club headquarters, so I hope they see this post. Your people in Kissimmee, Florida are working hard and doing a great job. These days it is hard to find good help and stay staffed. What could have turned into a rough night for us turned into a great night with a fixed tire for a 16 hour drive home. Thank you Kenneth and everyone at Sam's Club Kissimmee that helped us tonight! We greatly appreciate it!
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August 2022 by Victoria C.
Been coming here for years and it's pretty good sams . Could use a bit more organized shelves but good , I've bought paper towels that lasted years .. I try to buy things in bulk to be able to help if people ever run out ..
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June 2022 by Manuel R.
You can't hate this be one of the cheapest gas around but still won't bring my kids back I miss you guys
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April 2022 by LaJessica V.
Bought new tires, the car drives worse now than when it had the old tires. Was told I needed a wheel alignment. Long story short I was bounced back and forth from Sam's to pep boys and the car was not fixed! Worse experience and a waste of time and money
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April 2022 by Louise S.
I have to say this wholesale chain is better then the others. I have been here several times now. I have a membership card here as my employer (a school) uses it quiet often. I was so at least 4 times a month. The location is very clean. No problem with the parking lot here either, very clean from traveling carts. I usually come to this location when my location closer to work does not have items in stock. I have order for drive up pick up on several occasions from here. The staff sure does actually seem to enjoy being here. At least the ones I have had interactions with. The deals in my opinion are amazing. I have purchase several times items for staff breakfasts and lunches even on a whim and have been able to find everything needed. Love the ready made wraps in the prepared food section. The buffalo chicken wrap being my favorite. Easy to purchase several trays for staff and everyone enjoys. Great charcuterie items a a great price. The layout and signage is well thought out. Very helpful employees here that you can ALWAYS find. A lot of the ither big box stores never seem to have enough employees helping. Lines here are wonderful and taken care of quickly. It really doesn't feel overcrowded at all and the every aisle here seems to flow perfectly into the next. The lines for check out were not overcrowded at all.