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October 2023 by Tanya
I am very blessed and thankful for all of support and being able to see a doctor you all are doing a awesome job thank you and God bless all. Thank you and take care see you next time.
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September 2023 by Samuel Boczar
My son had appointment last Friday there at 4:45 pm. My wife was on her way driving from home that is 45 minutes from there . When the provider call her to ask what’s the appointment were for . She told that she only needed the referral number to go to the Neuro pediatrician, because he is doing a treatment since 2021 there . He need to see the neurology 3 months . She told her to going home and she promised that she will send her the referral code and that my son don’t need to see the doctor .But today when my wife call the office back to ask about the code , a guy told her that my son need to see the doctor .And this is very very hard . To book an appointment nowadays with Sanitas is more dificult than win the lottery . They don’t have enough time for appointments and when they have they call back canceling and telling wrong informations .So , stay away from this place
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August 2023 by Melanie Santos
Still waiting on a prescription correction from two weeks ago…. Unbelievable!!
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July 2023 by Janea Reynolds
As A Patient Of 5 Years At Sanitas Me & My Family I must Say today on my visit Since Dr Falls left it was a very pleasant experience starting with the front desk MS VANESSA was so courteous attended to my & my husband’s every needs made us feel as though she genuinely cared about helping us she took the time to explain to us and helped us to better understand SHE WAS IMPECCABLE and as we waited for our Visit the way she treated every patient that entered regardless of color or gender or creed she did not change her character remained HUMBLE & KIND SHE COMPLETELY CHANGED MY OUTLOOK OF SANITAS THANK YOU VANESSA ? ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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July 2023 by Ronaldo Klesck
Vanessa, very efficient, kind and fight for customers rights.Congratulations Vanessa, keep being the awesome person that you are.
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July 2023 by Jose Higareda
The service it was really really good the woman upfront her name is Vanessa and Ana and Dr. MoraThey were really good
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June 2023 by C. Ricardo Arana R.
My wife had an appointment at 2:05 p.m. We got there at 1:30 p.m. and they kept us waiting until 3:00 p.m. to see her. I consider it a lack of respect and consideration for patients, people don't go to the doctor for fun They go because they feel bad and you make us feel more bad with that wait.
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May 2023 by Trabbis Blackbeard
No bueno. Imagine if your mother had dementia and couldn’t walk or talk, you get video appointments set up for a certain time, they change the appointment date and proceed to forget that it needed to be a video call!, More than once this has happened. Very unprofessional. It should not be this hard to get the doctors there to do a video call. DONE! Outrageous. Not perfectly splendid. Annoying. Rude.
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April 2023 by Margarita Cancio
If you’re thinking of becoming a patient for Sanitas, medical center, you better run. They are neglectful. And their call centers are horrible. They give you the runaround.
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March 2023 by Pamela S.
I had blood work and X-Rays take over 2 weeks ago and I have not heard back from anyone from the Poinciana Location. I am hypoglycemic, and yet to hear back to get referred to a doctor for blood sugar. I brought 2 Specialist Doctors that I informed them I needed to be referred to and they disregarded my documentation and referred me to Doctors other than who I informed them I needed to see. I can to call back to remind them. One of the specialists I have an appointment with, I am still unsure if they ENT doctor or the Orthopedic Surgeon has been contacted.
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February 2023 by kyle jennings
Gave up after 6 weeks of them not sending the correct form for me to see a orthopedic surgeon. This is even after the ortho calling themselves trying to walk them thru it. Waste of time and money.
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January 2023 by Ryan Jones
Excellent visit. I had a bad experience with another provider, but when I spoke to Naydimar at the front desk she jumped right on it and made sure I was given the best service possible. They listened accommodated and was informative. If anyone goes to the Poinciana location ask for Naydimar, Tasha and doctor Bernardi, that’s the winning team.
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December 2022 by Ahmed Saadawi
It's been twice that I received a call from your office canceling my appointment without any explanation for this month.After this, I talked to your office to ask the reason why the appointment was canceled.They told me that the doctor had to cancel it because she had a personal emergency.I asked why I didn't receive an explanation by email.The secretary refused to send any emails.I don't recommend this medical group at all! They are in business to get paid and make cash.They do not address the patient's needs through insurance coverage.
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November 2022 by salstar3156
I had the best experience at this office...the whole staff were exceptional.I am so appreciative of the care and understanding that they provided. Thanx girls you all were awesome.
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November 2022 by Gabby Wright
My first experience at this medical center was very welcoming and I felt comfortable.Naydimar was nice and displayed great customer service. Ana was amazing along with Ailin Mora-Guevara.They all worked together as a team to service my medical needs. Kindness goes a long way! Thank you ladies for all that you do!