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October 2022 by Chad Sass
K&M Rental made our vacation awesome. I fractured my ankle on the way to the airport to Orlando. Once we arrived at our resort and called K&M to reserve a scooter, they delivered it the very next day. The day we visited Epcot, we had a battery cable issue where we were unable to power up the scooter. K&M arrived with a replacement within 20 minutes. I highly recommend this company if you need a rental.
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April 2022 by Ella Dowell
K & M Rentals did a fantastic job. They dropped off the scooter on time and where they said they would. The pick also went smoothly. Prices were great for the Disney World area. The company was helpful, friendly and can't beat the prices. If you need a scooter here's the place you want to go. Thank you, John for the friendly service.
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February 2022 by Judith J.
Accommodating - that is the first word that comes to mind in reviewing Gateway Rentals. I needed to change both pickup time and location and it was no problem. Courtesy phone call received before drop-off and pick-up. Customer service was outstanding and the pricing reasonable.
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December 2021 by Lara W.
Gateway was incredible to rent from. I screwed up and gave them the wrong hotel address and didn't realize it till the day I was supposed to arrive. They brought a scooter to the correct hotel right away. Then the hotel gave my scooter to a different guest. Gateway brought me a new scooter since the guest was refusing to return it. They bent over backwards to ensure I had a scooter for the parks. It's been a long time since I found a company with such great customer service.
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March 2021 by Gary N.
Hands down one of the easiest and most professional companies around. They came in clutch for a last minute rental and delivered to my hotel! Thanks again!
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December 2018 by Kay L.
I would highly recommend Gateway Rental. First off, they are extremely competitive in their pricing and you get a great product. Scott was so helpful in making sure I had the right type rental for my needs. The battery life was amazing. We did three parks in one day (open to close) and the battery still registered full life! Even had it not, it was super easy to charge and there were lots of places I could have plugged in if I had needed to. Scott brought the scooter right to the villa and spent time showing us how to take it apart and get it ready for use. It was reasonably lightweight. My husband could lift it by himself (but I needed a helping hand if I were to lift it out of the car). Most importantly was the amazing customer service. Scott went above and beyond to make our vacation easy. Don't hesitate to use this company! They are great!
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May 2018 by G D.
Great service and price! Thank you for making our vacation enjoyable. Owner was more than helpful and staff was knowledgeable and pleasant.
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April 2017 by Rachel M.
Needed a scooter rental ASAP while at Disney and called this place. Scott, the owner was great and delivered one to our hotel that night! Much cheaper than what it would have cost at Disney. We did have one problem with the battery, but he came right out and swapped it for a new one and it worked great the rest of the time. Excellent service. Would highly recommend!
