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February 2024 by Gigi Palmero
Bought a phone yesterday and realized they opened two extra lines and I did not ask for them technically without my permission fraud alert!!!!!!!!I will never go back here
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January 2024 by Paul Parker
They really tried to help.Didn't have the phone I needed. Call another T-Mobile and sent me there. Because I had the phone available.Disappointed in the one that they sent me to. Because they gave me luggage tags that I did not want no case for my new phone.And didn't even give me the phone that I was searching for.
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November 2023 by Transportation B & M
Jose, super professional, as well as his manager Eder, have never treated me like these two super professionals, 200% for this store.
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November 2023 by Christopher Pine
Amanda Bianca and Eder were awesome. Simpson Rd Tmobile go see them
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October 2023 by Roy Rogers
I happened to stop by this location while I was in town visiting my mother, I just had a quick question and the manager Amanda was great. She answered all my questions next time I’m in town. I’m definitely gonna stop by again to get my mother a new phone. Thank you so much Amanda
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October 2023 by BLOCKCHAIN BOY
terrible terrible service , amanda the associate manager should be fired. headphones in ears while she is talking to customers , uninterested and lacking customer service . bad look on t-mobile
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September 2023 by shashana lawrence
Clean environment. Staff is very helpful. Bianca went above and beyond, was very patient, and ensured we were completely satisfied after leaving the store.
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September 2023 by clue _is_infrance
thank you Bianca for being a great customers service provider! I’ll definitely be recommending you to all of my friends and family, I’m 100 percent satisfied with your help and everything you did for me and my mom!
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September 2023 by joxanne _is_tired
thank you Bianca for being a great customers service provider! I’ll definitely be recommending you to all of my friends and family, I’m 100 percent satisfied with your help and everything you did for me and my mom!
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September 2023 by Edwin Mitchell
Great customer service , detailed and honest. Unlike other T-mobiles I have been to. Seriously recommend to even drive to BVL from anywhere else.
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September 2023 by Wilfredo Gomez
This place is garbage . Had the most uncomfortable experience with both reps who work there . I needed help with new phone I purchase . The had zero interest in helping me out and seemed highly annoyed . Both were too busy on their phone . T-Mobile get rid of those people .They are in the wrong business
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September 2023 by R&B Logistics and Export Orlando
Best T-Mobile store I’ve been to, the employees are all happy to help you and the customer service is next level, definitely recommended.
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September 2023 by Tee F
Great service. All reps knowledgeable. Amanda helped me . Very nice.
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July 2023 by Rose Soto
They are super friendly! Great experience.
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July 2023 by Andrea Isamar
I am sooo grateful to have been assisted by Amanda today. I walked in to other stores in the past couple of months trying to adjust my plan to accommodate my humble financial state at the moment. Nobody has been able to do what Amanda has helped me with today and I am so happy she is at this location. Knowledgable, kind, and sooo understanding and non-judgmental!!! Great job Amanda at tmobile on Simpson Rd!!!!
