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December 2023 by Amarilys P.
This is the worst bank customer service that I have seen in my life. The guy in customer services took a gallon of water in front of the customer and began to drink the water from the gallon. The guy is the one with the pony tail
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December 2023 by Mamoon R
Giving the lowest possible review because I could not go any lower than that. My experience is not any different that others. However it is interesting to see that no actions being taken to improve the service despite so many bad reviews. Which makes it even worse! not going to this branch again. Staff is even unable to enter basic data in to the system.
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December 2023 by George Davis
Slow and massive crowd. Why do you not have more staff?
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November 2023 by Genesis
Honestly this is my second time coming here. I didn’t write a review the first time but this is now my second time and this brand is beyond disappointing. They wasted my time. Been waiting for over 2 hours for absolutely no results. I went to a different branch and they were willing to help me. They also resolved an issue. Truly they’re just lazy. Especially the manager. I suggest you go to a different location you will be wasting your time.
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November 2023 by Lydia Diaz
Super Slow.. horrible.. don't go on lunch time, they take forever. 1 teller at the time.
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October 2023 by Jack Li
horrible service , people work there have no clue basic bank information and skills.
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October 2023 by John C.
Customer service is decent. It's usually busier than most banks. The have upgraded the layout inside. There offering on checking accounts and not as good as what most other banks offer.
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July 2023 by lkwoos
Great Banking’s hours open 7 days a week
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July 2023 by Mayssa Jbeely
I just left this Branch, and my experience with an employee named Aura was extremely disappointing she was So loud and rude.When I approached Aura with some questions, she seemed disinterested and barely made an effort to assist me. Her indifferent attitude made me feel unwelcome and undervalued as a customer.What made matters worse was her careless handling of my personal information. Instead of discreetly addressing my concerns, she shouted my private details across the room for everyone to hear. I felt exposed and uncomfortable.
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June 2023 by Jerry Haddock
Giampiero is a very nice guy helped me.with everything I needed I advise if you go ask for him. Super Profesional clean and to.the point
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May 2023 by Bharat Datt
Saturday/Sunday bank hrs helps me tremendously. Excellent customer service!
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March 2023 by Bombi
It’s a good branch. It’s just ridiculous having to wait 1 hour in line for banker to do a wire transfer.
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December 2022 by sam torres
Came into this location a few times, I was helped by Giovanni. I value genuine kindness and Gio is a treasure. He made every experience seamless and I genuinely enjoyed talking with him. I usually hate having to go into the bank but he truly made it a pleasure.
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December 2022 by Sharmel Bhiro
Kevin J Rodriguez was so much help. I was in a pickle with TD. I had an annoying fraud situation happen and the other branch in Kissimmee tried their best to help, but unfortunately did not.I went to the East Osceola branch and Kevin was great. He saw the stress in my face and made it his goal to ensure I was taken care of. He was unable to help me on that day due to the situation, but as soon as I came into the branch the next morning, he went out of his way to print me my credit and ensure everything was taken care.Out of all my years as a client for TD, Kevin has been the best customer representative I've dealt with. Someone give this man a raise, he deserves it. Calm, professional and helped me in a timely manner.Thanks a lot Kevin!
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December 2022 by Guli Nematova
I don’t see never ever like this branch workers they so slow mood working more clients less workers ☹️ drive thru I wait 5 minut nobody’s not come
