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November 2023 by Mitch Toda
Flawless cell phone screen repair (my wife's Google Pixel 6a was completely shattered), and they completed it in about 2 hours. Very satisfied with the service!
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November 2023 by Dena
Very nice staff and caring they were genuinely happy to help and I was very satisfied with my trip!
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November 2023 by Nigel Browne
First time customer/client. Jesus’ was Professional and courteous. Straight to the point with answering any questions in regard to my laptop repair and addressed my concerns. Great overall experience.
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November 2023 by Karen Hudson-Santiago
I brought my laptop in for repair & Marlon resolved my issue. He was courteous & professional. Overall excellent customer service upon entering the store. You’re in good hands if you bring your devices to the Kissimmee location.
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November 2023 by Christian Arias
Jesus was incredible! My screen has cracked at work, and within 2 hours my phone was repaired thanks to these fine folks! Great service, quick and efficient work, and cleaned my speaker for me as well as my charging port complimentary. Extremely satisfied and highly recommend.
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November 2023 by Liliana Chacon
Very good store. The person was nice and thorough about the damage to my phone. Crystal clear. Just honest and great input. Much needed people and businesses like this these days. Thanks!
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November 2023 by Gabby and Natalia Channel Barber
"We dropped off the phone at 10:35 am and were informed by the representatives that it would be completed by 3 pm. They mentioned that if it was done sooner, they would give us a call. However, when we arrived at 4:30 pm, an hour and a half later, the phone was not ready until 4:45 pm. It was rather frustrating because they had just started working on it when we arrived, and they claimed they were cleaning it. Only when I asked about it again did they prioritize it, otherwise, I would have been left waiting even longer."
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November 2023 by Chad Goeke
Dropped my phone on vacation at Disney. Put the claim in online for Google Preferred. Drove there. Dropped it off. Grocery shopped. They had it done in 1 hour. Back to vacation. Professional and friendly. Thanks guys!
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September 2023 by Amber Zorrilla
Brought my samsung s23 ultra in to replace the front screen since the previous repair shop broke the lcd. Young man was very professional and they even got it repaired faster than originally quoted. Definitely recommend anyone who needs repairs to come to this location to get it done correctly
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September 2023 by Dudley Angulo
I took my iPhone SE to get the screen repaired- i liked the effiency and great service I’ve received from this location. They give you an estimate time your phone will be fixed by and it’s accurate.
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September 2023 by Amber Lea Kincaid
John and Richard were a huge help and super knowledgeable. They fixed my phone in just a few hours and were able to do it without having to do a factory reset, which was much appreciated!
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September 2023 by Walter Chavez
Exelent costumer serviceJesus is a really professional and I recommend him to all my friendsThe store has to be proud of his servi e and attentionHe let's me feel like I am at my homeThank you Jesus for be so kind person
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September 2023 by Juan Quintero
They did great job on my Google 6 pro. The top left corner was damage and now looks like a new phone. Great job and recommend anyone to come here. Great personality as well
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August 2023 by Josh
Submit claim through Asurion and picked this Asurion location. Got confirmation email with all the correct information. Went to store and supplied all the information and showed my confirmation email. He said he didn't have it in the system yet and I needed to call AT&T. I'm not voluntarily submitting myself to that kind of punishment so I just tried to give it time and returned a couple hours later. Again I was given "You need to call AT&T". Isn't this an Asurion location dealing with an Asurion claim? The customer already did everything they were supposed to do. If it's a problem with your system, offer to make the call and get it cleared up. Or even go a step further and offer to get the repair started and get the Asurion system figured out on Asurion time.I changed the location of the repair to another location and called them immediately, and the other location confirmed they had all of my claim information within seconds. Guess I didn't need to call AT&T after all.
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August 2023 by Damian Rodriguez
I want to give this place the benefit of the doubt, it is very small so maybe they don't have the tools to fix ALOT, but when you're advertising yourself to anything from consoles to PCs to phones, you'd think you get more specific diagnostics other than just a " motherboard issue" with no further assistance. Person at register was nice at least, and well knowledgeable. Prices are a little whacky too, repairs often costing more than just buying the same product again.
