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November 2023 by Stardancer 6691
Very kind, efficient, helpful people at this UPS store. Whether it’s returns, packing, sending, they are very nice. Store is clean and organized. Line moves quickly.
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November 2023 by Juan Pacheco
Ayuub’s got a killer sense of humor that kept me laughing during my UPS Store visit. He didn’t give up until he fixed my printing problem, showing some serious patience. The guy’s a legend, spreading good vibes and making the UPS Store a cool place to be. Thumbs up for Ayuub!
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November 2023 by Maria
My UPS Store Sunrise city is always busy.Ayvb is usually taking care of someone when I walk in. He Is always personable, friendly, efficient, and professional. I don’t mind waiting, because he is always taking care of business. The wait is never long, if at all.
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November 2023 by William Giedraitis
terrible people too lazy to put 6 inches of tape on a box I bought in. They made me leave and go by tape . It took him longer to explain to me why he wouldn’t do it that would’ve taken him to put the tape on the box. no one cares about Customerservice. It’s all about having power over people.
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November 2023 by kuma shorkie
Their woman notary refused to notarized a simple travel paper because she demanded to verify our passport!!?? Lady a passport is a citizenship document and you are not a CBP or Home land security officer! Even the police can't ask if you re a citizen and you had our ID to verify our ID. Plus she kept calling me sweety! Lady BE PROFESSIONAL! we went somewhere who knew her business and were never asked for a passport. She lost the store two very good clients way to go sweety.
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November 2023 by Matt Manning
This location had great customer service, especially from Gigi. She was very professional, patient, and helpful. I’d return to that location just because of her attention to detail.
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October 2023 by dan forc
I went there to have a simple travel paper notarized and that woman kept telling us that she has to verify our passport or she couldn't notarized it even though she had our ID. Who does she think she is !!?? When she gets a badge from Home Land Security or CBP she can't ask to verify my passport. THen she kept calling me sweety and I can't stand that I don't know lady so be professional. I use notary a lot and wife too so good job loosing two customers. we went somewhere else and they never asked about passport. She should learn her job before demanding stuff she shouldn't.
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September 2023 by Maisam Ali Sakhizada
I definitely recommend this location for shipping services the associate named (Ayub) was so good in explaining things great customer servic!
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September 2023 by Farley
Every time I go in here to return packages it’s a breeze. Just scan the code and away you go. The main guy there Ayub I think is his name, he’s amazing always has a great attitude and ready to go above and beyond to help out. 5 stars!
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August 2023 by mitchell rios
Not a real ups store. Charge you to use their computers to print and it doesn't even work.This is a racket by the owner. Every other ups store lets you email your document to them for printing. Yet this greedy owner decided they don't have to do that, they can make more money by charging you a computer use fee.Oh and you can't even use email, they tried to make me give my email login info to an unsecured computer.This store is a scam, steer clear.Edit: lol i just noticed that every time they get a 1 star review they receive a 5 star review to balance it out. Seems a little suspicious to me.Owners like this are not the kind of people we need in our society.
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July 2023 by Dinna Clarke
This is my go to UPS Store. I don’t understand why people are complaining about “tape” in the reviews… everything isn’t free in this world, so stop complaining. The staff at this location is fabulous.
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July 2023 by FRANK LAVISTA
As I walked the ladies where having a private Conversation , she immediately said how can I help you , I stated I needed to drop off a package and I hade a bar code for her to scan , after scanning the other employee ask is there anything else I said no. As I was walking out the door she said “Are you sure you want to send it like this”I turned around and asked what’s wrong she said it can use more tape , I asked her if she can put a piece of tape on it and she’s says NO ! but I can sell you tape ,I was beyond shocked as I NEVER hade this happen before , even at other ups locations they tape behind meI WILL NEVER DO BUSINESS HERE AGAIN
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May 2023 by Rocio Gonzalez
$5 dollars ONLY to use computer to print for ONLY 5 minutes and every extra minute is $2 dollars. Plus printing fee. the printing fee itself is higher than most places, but doable. is extremely slow, and everyone has to ask for help)I waited in a long line, to see that ridiculous high fees. The computer system isn't that amazing, lack of instructions how to use the computer/pay system.Also, easily there was a few people in front of me that had to take over 5 minutes since the instructions weren't clear, and they needed help translating. All I saw was the owner Racking in money.It feels like a HUGE RIP OFF & Extremely greedy of the franchise part to charge such a high fee. The computer feels like it is set up in a way to be slow.Also, if you have an Amazon label you DID NOT print before hand. You WILL have to pay the $5 dollar fee to print the Amazon label. Which is crazy -.-The only saving grace is the nice Hispanic lady. I feel bad for her, many people not happy but she was nice and helped alot. And she was the only one who had to constantly stop to help people, when I saw other people avalible.
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April 2023 by Jay L.
Kind staff and Helpful. Clean and organized location. Printed shipping labels in store on the computer because we didn't have printer available (pricey, but I guess pay for convenience). Staff was friendly to help package up some boxes. We dropped off USPS.
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April 2023 by Tieson Molly
I bought my son a bike down here so he could ride with us.I was thinking we could leave it in Florida, but he was not having that.The airline said if I box it up, I could check it.The UPS store helped me find the right box. They even let me borrow the box cutter so I could adjust the size of the box to better fit the bike.My son will be happy to have his bike back home.Thank you UPS store for making my son’s day
