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March 2024 by Michelle Ibbotson
If I can give this particular post office 0 stars that would be great. I was actually paying for a mail box here for a few months back in 2022. Fast forward to today the postal workers here don’t know where my mail is or where it was delivered to. The postal workers here know nothing at all. When I ask them it’s been more than 1 year and I still don’t have any of mail his answer was well I don’t know. I don’t know really ? What a bunch of imbeciles that work here. They will lose your mail and laugh in your face. They need to fire everyone in this post office they are pretty useless. So who knows where my mail is fedex ? Do not come to this post office they will lose all your mail and will willingly charge you for a post office mailbox also.This post office lost my package back in 2022. I know if someone committed fraud with the mail that this post office lost there will be a civil lawsuit.
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March 2024 by Nirvana Lozada
I have problems with my package, it says it was delivered and I still haven't received it, it's not in my locker.
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March 2024 by Daymara Ramirez González
Very very bad experience. Orders are lost, and when you go to complain, they treat you very contemptuously.Very very bad experience. Orders are lost and when you go to complain they treat you very contemptuously.
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March 2024 by Charlene Bolt
Just trying to figure out if there's a requirement for your employees to be able to read English.. so far I have received two flat envelope packages that say"do not bend" and I go and open my small mailbox and I see the box bent in half.. you guys will hire any non-speaking English mf won't you?
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March 2024 by Gilbert Beltre
Worst post office ever. Packages keep getting lost, talked to a manager twice and no results. They keep blaming sub-contractors for the missing packages. I’m gonna do my best not to use their services.
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February 2024 by Raul Vega
Bunch of unmotivated underpaid incompetent people.
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February 2024 by Reina Oriol
They never return my calls. Or ever pic up the phone!.
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February 2024 by Jerry Kalicak
Great service. Lisette and her driver found my $500 item which slipped out of its package during delivery.
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February 2024 by Xtal Benoit
Literally the worst post office in the whole country. Teresa seems to be the only helpful employee along with a latino man who I cannot recall his name. I dread every time I have to come to this place. And each person "in charge" I've dealt with has been the absolute worst. Very disrespectful for no reason. You chose this job now please act accordingly when dealing with the public.
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February 2024 by Randy Davis
Every year the tax payers bale the worst postal service ever!.They don't care that for yrs they were very over paid and underproPackage sits 3 days facility & never deliver it? Every one should be fired and hire people that still care about customer service! Or remind the next rude post office worker just wait your be without a job very soon then let's see who complains then. Can't wait.
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February 2024 by Barbara Schmick
Zero stars ! I can’t even call this office !! What kind of customer service do they have ?!?
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January 2024 by Eddy Souvan
Like robots. Minimal service and speech, ask anything extra and they loose all ability to mentally function.
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January 2024 by David Berrios
The people hate their job and have a nasty attitude..all of them
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December 2023 by taw 5022
I was waiting for a package. Tracking says it was put in a locker at the mailbox. I go to my mailbox and take the key left inside and open the locker only to find my package isn't there but rather my neighbors two packages are. So right now I have no idea who's mailbox has the key to the correct locker. I'm furious at the ineptitude demonstrated here. I took my neighbor's package and left it on their door step as I couldn't leave it sitting in an open locker. Hopefully who ever has the key to mine will do the same as it was supposed to be a gift for someone.
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December 2023 by Carmen Burgos
I’ve been in the United States almost 40 Years. NEVER EVER! Disrespected by a post office clerk or Supervisor! Allowed me to tell that the 3 people I had the opportunity to talked to that work for this facility located at Kissimmee, Osceola County, Michigan Street, have this kind of behavior. Simply Unacceptable! Five and a half months and keep blaming other post offices for their mistakes. I had a mysterious packaged some how opened and delivered to our mail box. I took it right away back to This office trying to explain what just happened and this gentleman from Puerto Rico, yield at me and said dump it, Why are You bringing that here. Once again tried to explain and said that a person from your division delivered to Our Family Mail Box at home. He said “ Put a lock on your Box “, I replied Sir Our Mail Box It’s in a Secure Subdivision only The USPS has a Key and Us. Very rudely said leave, I told You to dump it. People at the line were astonished. The other two Situations are quite similar regarding clerks at this location. I went to another location that it’s Located at Oak Street in Kissimmee as Well. Even Dow this facility it’s not as big, their customer Service its quite on point. I had the opportunity to explained the other 3 experiences I had at the other location at Michigan Street. They Were quite polite and limited to ad professionally, “ Unfortunately You are not the first person to complain regarding that location “. I Understood the message. Ever Since We decided to come to this location without any inconveniences.
