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March 2024 by kev richardson
This is by far the worst value pawn of them all and I love goin to them. Everytime you go in no one wants to help and you ask a questions and they act clueless. I would buy stuff from here on a regular but I would rather spend my money at any other location than this one. Yall are losing out on money because of the people you have working here!
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March 2024 by Robert N
Manager refuses to sort out issues
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March 2024 by Robert nunez
Disclroesure aren’t told to you up front return period is only 24hrs not realizing sometime people work and they sell damage item without being tested
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March 2024 by Yorman Talavera
Thanks Martha for your help today I appreciate you have a wonderful day
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March 2024 by Precision Power Pros
Very bad experience non working item unable to return it
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February 2024 by Phillip Elmaleh
I walked in to the shop and was not greeted, when I walked up to an empty counter where 2 employees (one being Martha Estrada the store manager)I had to wave them down to get any help, and instead of greeting me, Martha said “I have 2 other people waiting” I immediately said “hello, nice to meet you” then I said”I guess I’m 3rd in like” I waited patiently, finally she finished with a heavier set customer and when this customer was dissatisfied with the customer service, he stormed off and smashed into me on the way by. The store manager ignored it and acted like she didn’t see anything. I told her what happened and she pretended to be oblivious to it occurring. Martha should not be running any sort of Customer service oriented business, as she is rude and unfit to serve happy paying customers.
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January 2024 by John Krantz
The music was so loud it was deafening and nothing what they're trying to do but they're trying to chase people out of the store or what
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December 2023 by Maria Jonathan Soto
The best pawn shop in Kissimmee I highly recommend Thanks very much.
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December 2023 by Karl Jones
Thanks Martha and team excellent customer service
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December 2023 by Maria Magdalena Reyes Rodriguez
Thanks MARTHA YOUR THE BEST
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November 2023 by Manny Vega
I have come in a couple time and every time Martha helps me, she has great customer service skills and very easy to communicate with.
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October 2023 by Mark Cave
Went in today Sunday at around 1pm to purchase a used cell phone. I saw two that I wanted to get. But there was only one person working the entire store, and he was busy with some people looking at jewelry. I waited about 15 minutes and no one came to help me so I left. This is a bad business practice. At least have two people for such a busy location. Will never return to this store
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October 2023 by Juan Mojica
Had a every good experience - helpful and wonderful staffLike Chaveliz made my visit very smooth and easy. Enjoyed my time and will be coming back soon.
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October 2023 by Pedro Vargas
Wonderful customer service very friendly employees and the manager always works at the best service possible
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August 2023 by eim meeh
Amy was able to assist me with a phone i wanted to purchase. She was very hands on in regards to giving attention when you need assistance. Thank you amy
