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November 2023 by Neekahn Bazl
Absolute trash customer service from the pharmacy department. Don’t bother making an appointment because they don’t even bother keeping the times
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November 2023 by Mike H.
Don't bother calling the pharmacy after 5pm, they ignore the phone. my wife's meds were finally authorized at 5pm on a Saturday, this Walgreens pharmacy is open late, so we called to get her rX filled there... no good. Sat on hold for an hour and 42 minutes. just put the phone down next to us and listened to that God-awful muzak. called another Walgreens in Kissimmee that is open late, they never answered either, but their phone disconnects after 15 minutes on hold (or they pick up and hang up, couldn't tell. Now sending our rX's to CVS.
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October 2023 by MabelJ Shine
I personally thought that since leaving CVS and boycotting this pharmacy was the best thing for me to get my prescriptions filled at Walgreens for a better professional outcome and resource in my local neighborhood. But ooooo' was I wrong about giving them a benefit of the doubt, they refuses to answer their phone calls with refill status and I have complained to their Corporate office about this issue and Corporate findings are that of no reveal and offer no help or support for this type of consumer experience in this Walgreens Pharmacy location. So hats off to this location with their very, very poor ethics in their area of idc. Ijs
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October 2023 by Anileydi Cantillo
Super very bad pharmacy service ,I spent over 30 min in hold, i could listen when they send me over and over again to hold, and after 38 min waiting the person who took my call was everything less than kind, I do not recommend it to anyone, they should not take even the start
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September 2023 by Farley
Line was long which sucks — but I want to thank the lady working the pharmacy. She was very patient and took time to work with each person. She was very kind and helped me with making more informed decisions with my prescription.
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August 2023 by Lupi Nava
The pharmacy staff is the worst on customer service.The woman at the pharmacy was very rude when giving me “information”
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June 2023 by Ana R.
Terrible attention, I went to request a covid test and the answer was if you don't have an appointment scheduled, you can't, they attend reluctantly and have zero interest in the patient, very badly.
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April 2023 by Davi Love
They never answer the phone. End up waiting 1hr plus just to get your medication. Very frustrating.
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April 2023 by Jessica Courtemanche
Every time I call the pharmacy they will pick up and put you right back on hold and never say anything. I’ve been on hold for 30 mins . They were suppose to transfer my prescription and said come back later and the next day, they still haven’t done anything can’t get a hold of them I would not recommend them
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March 2023 by Nathan Wallace
Please please please the reviews. Do not send in medications here, pharmacy is some of the most incompetent people I’ve ever had the misfortune of dealing with. Client was on a trip and had to call in a medication for them and have now spent 20-30 minutes getting kicked around a phone tree because the pharmacy staff are too lazy to answer a simple question.Walgreens needs to shut the location down. It doesn’t seem to function
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January 2023 by denna santos
horrible, we stand in line for hours, the same person serving the line, the drive through is the phone, I think it is disrespectful for such a large pharmacy and there are no employees to answer!
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January 2023 by Randy Morosales
Pharmacy does not answer calls. They leave you on hold or just disconnect the call. If it is a matter of life or death they will surely let you die.
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October 2022 by K
Today at 9 am I got screamed at by a man and he followed me to my car door. I was lucky I was able to lock vehicle just as he made it to my door. He kept harrasing me and screaming at me until I was able to leave the parking. That's one way to lose a regular customer.
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October 2022 by Rafael
Customer service is trash. Has gone way downhill. Guy in the photo/shipping counter doesn't even know what he's doing and is very unprofessional.
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October 2022 by Alisha B.
The lady they have working at the front counter at night is the nastiest woman I've meet in a while. I went up there to look for cigarettes that they only carry and as I was looking for them the lady comes up and very nasty ask me um what are we doing ? As if I'm not very clearly looking at the cigarettes. So I told her I'm looking for the pink camel #9's for one she doesn't even attempt to help me look for them she automatically goes I've never heard of those we don't have them. When I get them there once - twice a month. Not a very good idea to be having someone so nasty working up front with the public everyday.
