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December 2023 by Heaven Johns
Chantel in the pharmacy is an excellent example of what great customer service and pharmaceutical care should be. She went the extra mile to ensure that my medication was exactly as needed.
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October 2023 by Lewis Ledford
Dropped my prescription off at 3 pm was told it would be ready at 4pm , I check in at 4 . Still here @445 pm and no prescription. Does not look like anyone is in a hurry .
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September 2023 by Michele Lebron
I've been using this pharmacy for 5 years and I'm just about done. The pharmacy constantly changes the opening and closing hours. The hours posted on Google are incorrect. The posted hours at the store are incorrect. It's ridiculous
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September 2023 by K Rabbit
Staff is rude, the lady that scans online orders completely came out rude not sure what her problem was. Won't shop here again. Better off shopping online than in the store!
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April 2023 by Molly Shoul
On 4/24/23 I stopped by the store to pickup a few things. The gentleman checking out ppl called for help (multiple times) and NO ONE came to help him. The store manager should be ASHAMED of herself. To the cashier you are doing a fabulous job your manager could take some pointers from you!
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April 2023 by Holly
The only reason I agreed to 1 star is because I received good service at the pharmacy, but the cashier that's regularly working the front counter is either d*** or on some heavy substances, maybe both. Totally incompetent and rude despite being very polite and patient with her. Had to call over the manager just to get my order processed and she too gave me attitude (I guess for bothering her since her cashier wouldn't do her job) Staff has zero professionalism.
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February 2023 by juan cabel
This is the worst pharmacy there is no sense of customer service very rude have no idea what they are doing is a completely nightmare not sure how this pharmacy still on business
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February 2023 by Noheart G.
I called in to ask a few questions an the guy was rude to the max like I did something an told me to look on the web then hung up on my face
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January 2023 by Falon Lopez
Worst experience I have ever had. My daughter's prescription was sent to this pharmacy om December 31st. We went to pick it up and they told us that it was not there but to come back in an hour. That was at 3PM. We did not know that they were closing at 4pm that day. Luckily I arrived a bit earlier. When I get there, they tell me that they have no prescription for her. I called the clinic and they said they did send it in. Very irresponsible of them. To avoid dealing with having to call the doctor, they tried to get me to come im after closing time. Within less than 10 minutes the CVS down the road was able to help me. Will never recommend this location.
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November 2022 by Tara (Bunny)
Pharmacy from hell! They were so rude to my elderly mother that it would make anyone sick to their stomach. My family is supposed to be moving in a couple days & we have approval from our doctors as well as our insurance company for early release of medications for travel, & this pharmacy refuses to give us our pills early. They say they "can't without doctor approval" (we have it) & then they say "not without insurance approval" (we have it) & when they had no one else to blame (after they received phone calls from our doctor & insurance), they just blatantly refused to give us our medications until the 30 days are up- except we will have moved to another state by then!! This pharmacy shouldn't even be in business withholding medicines out of personal grudges against frustrated customers. Completely unprofessional- GO ANYWHERE BUT HERE!!!
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October 2022 by Jenny Camps
One of the worst pharmacy locations that Walgreens have. You’re told a time to pick up a prescription, you get there and still not ready. Then you give them benefit of the doubt that they are backed up so I go back 2 hours later and waited 25 minutes to be told it’s not ready. I was told to come back before 7:30 as that’s the time they close only to find out they close at 7pm. I called spoke to Yolanda or Jolanda(whatever Spanish name she has) and said it’s ready but they cannot wait couple minutes passed 7. I should’ve checked my the closing time online. That’s my fault and my fault for believing the person I spoke to. I begged and begged as my daughter needed this medicine but to no avail. Even told me that theres no one there with description of the person I told her I spoke to and told me the information. Intolerable! Timeliness for these prescriptions to be ready is not this Walgreens motto. Not the first time that this has happened here. They need to revamp the process here and get rid of the current staff and replace with staff that will provide better service! I am beyond upset as my daughter needed this medication after the unexpected trip to the ER earlier.
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October 2022 by isidro rodriguez
If I could rate less then 1 star I would this pharmacy consistently fails In all perspectives late backed up orders rude employees almost never answers the phone it’s a shame cause its right next to Bellalago I would highly recommend even if it’s a 10-15 min drive to have medication send out to another pharmacy believe me it’s worth it.
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September 2022 by Daniel Rodriguez
Pharmacy employees are very rude. They have no sense of customer service. They always have attitudes like they hate their jobs. When using the drive-thru window they take more then 20min per customers which creates a huge back-log cars waiting. It’s as if they do the refills at the moment when customers are picking up their prescriptions, instead of asking the customer to go around while they wait so they can attend more customers. It’s really ridiculous. I have on times offered to go around while I wait out of curtesy to others cause I know the feeling frustration as a customer myself. Same thing happens inside sometimes as well.
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July 2022 by Britt Henin
The pharmacy here is the worse. They do not even bother calling you if there is an issue with your insurance covering medicine. You literally have to call yourself and check up on it. And their favorite response is "an automated system should of called you" THEY ARE BEYOND LAZY AND UNPROFESSIONAL!!
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May 2022 by Melina Rossi
Went to the drive threw for the pharmacy. Had to speak to 4 different pharmacists to get them to give us my daughters prescription! They did not understand anything. The fact that her profile is incorrect. They got upset with us and just gave us another person instead of trying to fix the issue. And did not brief the person just gave the phone over. And finally I had to break it down what we needed and how they could fix it. Terrible service!!!