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March 2024 by Donna T
Erica G is very friendly, professional and explained everything. We found exactly the perfect rings . She was so helpful
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March 2024 by Kissimmee Board & Brush
Have been a customer for 10 years…my husband bought my engagement ring here and Erica is always amazing and helpful! The staff takes care of all of my pieces with great care and the selection is always enticing!
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February 2024 by Anthony Peters
Steven,Erica G, and Erica D was the best host and we love them
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February 2024 by About1Aries C
Had an amazing experience here with my fiance. Both Erica's were wonderful! They helped us find out perfect wedding rings for our upcoming wedding in April! Process was smooth and simple and fast. Will definitely be doing business here again. Thanks Ericas!
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February 2024 by Dean Milord
Erica was a great help. She took time helping me match rings & bands. Helped me get a great price too. The rings are beautiful. The bff approved lol ?!!
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February 2024 by Chrystelle Martinez
Me and my fiancé found the perfect wedding bands at Zales this past week. Nicole was so kind and treated us so patiently as we tried on different bands until we were sure of our decision. We can’t thank Nicole or Zales enough for being apart of our wedding journey!
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February 2024 by Kei Davis
Great, warm welcome as I entered the store. The sales reps weren't pushy with the sale. Offered to show me products that I lingered at. Showed the value in the protection plan, given I almost was not goin to purchase. Gave me additional resources for more protection after purchase. Great experience today.
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February 2024 by Mojo Jojo
I went into the store, to talk about a wedding ring that I found online. The ladies who helped me, Erica G and Nicole were amazing and healthy. He got the correct one and sizing. They are very patient and will work with you no matter what. Definitely be recommending.
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February 2024 by Tundra C
I’m very satisfied. I just want to say thank you Miss Erica Gonzales for your patience for taking the time helping us to find what we were looking for.By they way super friendly employees?
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December 2023 by Yvonne Melendez (Yvoncha)
Had the joy of dealing with Ms Nicole for purchase of my earrings; she was both informative, patient & ki and-Mr Rafael was also a welcoming presence as well. I recommend this location as my experience was a pleasure there.
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December 2023 by Main Marshalleck
If I could give this place a zero I would ,bought my daughter a necklace and earings on 12/12 ,asked if the jewelry would be in before Christmas the guy was like ohh yea.Looking at the tracking now it’s saying it will be here by01/12, Would appreciate if the sales rep was honest now the present won’t be here in time. All of that to get a sale when my husband and I asked several times.The associate number is 13605589 .Thanks for ruining my daughter’s Christmas and wasting my time and efforts.
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December 2023 by Rebekah Gordon
I had the pleasure of working with Erica Gonzalez. She definitely made the experience worth while for my husband and I. I will definitely be recommending others to come and see her for jewelry. She was so kind, knowledgeable and helpful. She helped me size my finger and also helped me choose the ring that was right for me. She even let me FaceTime my mum to ask her what she thought. 10/10 experience with Mrs. Gonzalez
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December 2023 by Aleah Chylove
Hey I’m sorry that I couldn’t give more stars but the staff here just give me a bad experience EVERY time I walk in. I don’t know why but they seem to always have a snippy attitude and Definately take their time to greet or help out. I’ve gotten a few rings now from this store but it never fails. They are not kind when they help me they do not smile they act like they’d rather help the next person. Maybe because I look like a kid? I don’t know but it’s so mean please do better it doesn’t hurt just to be a nice person to ALL kinds of people who walk in. You never know who’s going to help you make that store goal in sales.
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December 2023 by Anthony Storts
Great service. Good location. Easy process. Super competitive pricing. Erica Drake made the prices seamless and even enjoyable. Would recommend for anyone in the market for jewelry
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December 2023 by Diana V
My boyfriend and I were looking for an engagement ring for me. Erica Drake is the Assistant Manager that helped us. She was so nice and helpful. She took her time with us and made some thoughtful recommendations. We ended up purchasing not only an engagement ring for me, but my boyfriend's wedding band. Thank you Erica for making this experience so pleasant!
