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June 2024 by Jack Bennett
Outstanding Customer Service and Honesty.
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June 2024 by Janet Zehnal
All’s said and done …good ?
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June 2024 by RC
A++++++ We switched from Verizon and James (the short guy) was very helpful! Him and Steve were very nice and it was pain free!
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May 2024 by Margaret LaBella
John the rep was very helpful and knowledgeable. He helped us out with our phones and we will be returning to see him again in the near future.
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April 2024 by Roeann Fulkerson-Chrisope
I am very impressed with John at this location, he assisted me with the purchase of my new iPhone. He was honest, straightforward and very helpful. I’ll be going back to the location for him to assist me with activating my new phone, I waited to do so until my “missing calendar/events” was fixed. Below is my review of assistance from Apple, support.
Shortly after a recent software upgrade I noticed all my Calendar and Events were gone! Needless to say I was frantic because my entire life events are stored on my iOS calendar. Went online had excellent assistance with Chat feature, was then moved up to a tech, we spoke via phone and almost immediately the problem was resolved and all my data was back. Very pleased with the exceptional customer service support. Thank you!
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April 2024 by Patricia Affleck
I would like to share my experience I had with AT&T recently. I went to the store in Lady Lake and John was the sales person who waited on myself and my husband . You should know we are in our 80's and we were switching from Verizon to AT&T. John took so much time helping us because being older we certainly aren't computer savvy. He was so patient and helpful that I would definitely recommend him to anyone looking for a good experience with buying a phone. He was with us for 4 hours and also gave us his business card to call or come see him if we had any questions or problems.
AT&T should know what a wonderful representative they have in John. In our world today there's not many salespeople like John.
Patricia Affleck
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April 2024 by Gina Collins
Kai was our sales associate. He did an awesome job getting us setup with our new phones. He provided us with excellent customer service and answered all our questions. Thank you Kai!!!
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March 2024 by Rich Zbik
Disappointed in the process of getting. Answers and questions .
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March 2024 by Sherry Tackett
Great service
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February 2024 by Robert Lamp
Very good service from friendly staff. Prices more than I am paying now.
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February 2024 by Samir Bolous
Had an issue with one of our phones but realized that getting a new phone is better economically with an upgrade.Philip was the wonderful representative who guided us through the process, answering our questions & on top of that no pressure what so ever.Left satisfied with 2 new IPhones.
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February 2024 by Michael Lipof
After 30 + years with overpriced AT&T they had nocare about losing a long time customer who has excellent credit rating. I have nothing nice to say about AT&T at this time.
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January 2024 by Laurence Autorino
Great service at AT&T store
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December 2023 by Mark Kiser
I bought a new 15 yesterday and Roman and Alivia were very helpful. They both took really good care of me. Mine was very complicated because of the death of my family member. I can’t thank them enough.Deaderick McCracken
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December 2023 by Kaytee Frigiola
John and manager Austin worked hard to resolve some issues we had with the FirstNet service. Austin went above and beyond to make sure to honor the promotions we would have lost after being denied from FirstNet. Thank you guys!
