AutoZone in Lady Lake, FL, located on West Hermosa Street, is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its professional and helpful staff. Austin stands out as a helpful and knowledgeable employee who provides excellent customer service and is considered a valuable asset to the business. Customers appreciate his kindness and the assistance he offers, especially when facing vehicle problems. Another staff member, Brian, is recognized for his professionalism and ability to identify issues and provide clear guidance on repairs. The store's parts manager, Marla, is highly commended for her exceptional customer care, going above and beyond by offering cold water and checking on customers outside of her duties, even in challenging weather conditions. Customers feel confident shopping here, citing the staff's genuine concern and helpful attitude. Despite some product return policies, the overall experience at this AutoZone is positive, with many customers trusting it as their go-to auto parts store.
Austin Voss helped change the battery in my car today. He was awesome, very personable and made it a great experience. He was willing to help without hesitation regardless of the fact that it was pouring rain out. Thank you Austin!
July 2024
I wanted to say thank you to Austin. Very kind person and helpful hope God will bless him more. He is an asset to this auto shop. Great Service
June 2024
will always come here for my car needs! the staff are friendly and very helpful everytime I go.
