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February 2024 by Donna Anderson
Austin is a real asset to this business. He is knowledgeable and represents good customer service. Every single time I have a problem this guy saves me. It is important as an older woman to have this kind of help when you need it. The store is very lucky to have him. I would refer this business to anyone.
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January 2024 by Jeffrey Smith
The gentleman there when I returned a part was very rude and needs to have some training done as his people's skills are horrible. I believe his name was Mikel. What's the parts of service manager at prestige Ford? And I bet a bartensin's orders director to dealership for 31 years. And i've never had anybody told me whatever.
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November 2023 by George McCaffrey
Very professional! Found my problem and provided guidance on how to fix. Brian is an outstanding ambassador for Auto Zone!
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September 2023 by Robert Hance
Belleview Autozone is a top tier store, they are stacked with parts and good folk.
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August 2023 by Know Your Rights with Attorney Kate Dyer
Yesterday our check engine light began flashing and Auto Zone was the closest place to get it checked. It was store 4999.Marla, the parts manager, came out immediately to do the check. In about 30seconds she brought out the report. I called the dealership and told them the problem. They said to have it towed to them. We made an appointment on the Gieco app. It was going to be 90 minutes until they arrived. It was one hundred degrees outside. Marla came out about twenty minutes later with two bottles of cold water. She kept coming out to make sure we were ok. It was not like we were her best customers…all we bought was a bottle of soda…For this woman to go out of her way for strangers deserves to be publically acknowledged and thanked. Even though this store is 12 miles away, this is our go to auto parts store.Thanks, Marla, for taking such good care of these two senior citizens! Kudos!
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August 2023 by Rick Sterchi (Ricki)
Great Staff and suggestions. Only one of them appears not to want to wait on customers and leaves it to the rest of the staff.
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August 2023 by Craig Ajello
Went in for a few things and had questions about some products to detail a vehicle. Staff was knowledgeable and assisted with selecting different options.
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August 2023 by Dwayne Guthrie
It's more fantastic , because I work for Auto zone. Niiice.
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July 2023 by David Smith
Today, after leaving a store, we found our car refusing to start. In need of a fuse, we headed over to Autozone, where we met an impressive staff member, Marla Walker.Marla kindly explained to us how to test and install the fuse. With this new knowledge and a new fuse, we left the store hoping this simple fix would solve our car trouble. Marla also let us know that she would be at the store until 9 PM, just in case we needed more help.Unfortunately, it wasn't the fuse causing the issue, but the battery. With just five minutes left before closing, we hurried back to Autozone. And there was Marla, ready and willing to help us find the battery we needed.Marla's assistance was fantastic. Her care for us and her dedication to her work was noticeable and much appreciated. She was truly outstanding.
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July 2023 by michele harney
My granddaughter came to visit. On her way here she lost a wiper blade. Of course it was a rainy Sunday. We went to the Leesburg Auto Zone. We bought 2 blades for the sum of like $70. The check out person acted like it was a chore to check us out. Got home and we couldn't get the blades on. A neighbor said oh go back they will put them on. I called and the person said oh we don't dont do that and if we did we don't have time. Come on, a rainy Sunday afternoon? I called Lady Lake. The person who answered said sure come over. We did. He took a look and said they had given us the wrong blades. He got the correct ones and put them on, all with a smile. I will go here if I need something. Good customer Service created business.
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July 2023 by Jesse
Marla Walker was extremely helpful. I had a check engine light on. We diagnosed it with the obd, bad O2 sensor. She found the right sensor and helped me find it's location on the truck. She even suggested a tool that was way better than I had picked out, I was glad I listened to her when it came time to use said tool. The one I had would not have worked. Marla is awesome.
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June 2023 by Jade T
Store #4999This place definitely deserves 5 stars. Marla was quick to help me with my coolant in my car. Even though they were busy, she took the time to find the product I needed and even put it in my car. She was very thoughtful and was genuinely caring about my safety getting home. I will recommend this store to everyone in and around The Villages. Marla was phenomenal!!
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May 2023 by Jade Thornbury
Store #4999This place definitely deserves 5 stars. Marla was quick to help me with my coolant in my car. Even though they were busy, she took the time to find the product I needed and even put it in my car. She was very thoughtful and was genuinely caring about my safety getting home. I will recommend this store to everyone in and around The Villages. Marla was phenomenal!!
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April 2023 by Curtis MacLeod
Very helpful and knowledgeable in & out and had the parts I needed
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April 2023 by LB Allen
Two gentleman helped me out this morning with a headlight issue. Very helpful. Thank you!
