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March 2024 by Bernice Braccia
We met with Kelsys today. She was very professional and personable. Genuinely friendly, overextended herself. Answered all our questions; provided us with coverage information on particular units; provided us a brief tour of the facility at the Lady Lake FL location. She an excellent representative for Exxtra Storage. It was very nice doing busy with her.
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March 2024 by Donna H
Excellent experience! Kelsys walked us through each step of the process. If I need to call, I’m very happy when she answers with her friendly and upbeat personality!
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March 2024 by Jammey Zimmerman
Great units and the staff is amazing
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March 2024 by Bryan Joshua Pena Marcial
Kelsys was very helpful
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March 2024 by Kristin Mickle-Ploof
Kelseys was so friendly/kind/on top of it. Great customer service experience - thank you!!
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March 2024 by Ian Cody
I recommend extra space storage very clean and climate controlled for every unit which is nice, Alex helped me get a unit quick and easy also was very friendly and helpful with answering the questions I asked.
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March 2024 by Antiegra James
Excellent; very knowledgeable and helpful such a great source helped me every step
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February 2024 by Nick Papazicos
Thank you Kelsey for all your help & guidance renting our 3 spaces . You made what could have been stressful actually stress free! Thanks for always being available to answer questions. We are very happy with the rental spaces & thanks to you the entire “Extra Space Storage” experience!
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February 2024 by picsoo decicco
Kelsys was very nice and helped me walked trought the online rental. She's excellent !! Thank you!
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February 2024 by Brooke Tuchinsky
Amazing customer service thank you for everything
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February 2024 by jerome young
Everything at this location was greatKelsey was very polite and knowledgeable of the facility. She provided very good customer service
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February 2024 by Infinity
Kelseys was absolutely wonderful!! She was beyond polite and professional!! Thank you for an amazing morning! Danielle
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February 2024 by Laura Papazicos
I would like to specifically compliment Kelsey at your front desk who guided us through your entire process. We actually went in to rent one space & wound up renting three due to her explanation of the benefits of renting at the rate that was being offered the day we were interested. She obviously has a deep understanding of your company & patiently answered each of our questions, and we had many! I feel in this day & age when work ethics & commitment seem to be at an all time low Kelsey should be commended for her vast knowledge of your “product” & the ease in which she dealt with all of our needs with patience & clarity. She is extremely helpful & kind & her outgoing personality & sense of humor are an added plus ! Hopefully your company will give her the acknowledgment I feel she truly deserves. Consequently we are very happy with our storage units. Thank you Kelsey !
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February 2024 by Sarah Smith
Kelsey is amazing! She has been so helpful and friendly with my needs. The place is always clean and well taken care of!
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February 2024 by Kathy Tenpas
Kelsys is always very helpful thank you for finding me the right unit.
