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March 2024 by Ray Vaers
Thank you to Harmony, Angela, and team for helping me find an engagement ring! She said yes ?
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March 2024 by Silver1776
Love stopping by to get my jewelry checked and cleaned. Great staff.
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March 2024 by Oliver Mason
Great experience at this store, customer service was exceptional, staff was knowledgeable. I was able to get exactly what I wanted.
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March 2024 by Ronnie Bedgood
Took a necklace in for repair got it back and the color was gone off of it and it was worse than it was when I took it in they sent it back out to a different shop and it was no better than it was the first time not very pleased with the repairs at all I have a 400 dollar necklace that I can't even wear
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March 2024 by Kelly Lechnir
I have been coming to Kay Jewelers for about five years now. If you are looking for great, respectful, personal customer service for all jewelry needs, look no further, this is your spot.Harmony, Angela, Amar they will personally help you any way that can❤️❤️❤️
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March 2024 by cecil James
If I could put zero stars I would my fiance went to drop her bracelet off for a maintenance job she gets there standing in line nobody says welcome hello nothing one lady walked by her and sayd somebody will be with you and know here's the kicker while shes standing waiting a man walked in and basically the lady skipped my fiance and helped the other man who just came in after her no sorry mam no excuse me sir she was here first nothing we have spent money with Kay's threw the years but will no longer be spending our money with that store Kay's needs to redo basic customer training in this store.
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March 2024 by lee binegar
The ladies and gentleman that work here are awesome. They were able to help my mom decide on a stone and get her set to fix a beloved ring she has had for over 40 years. They are patient and very knowledgeable! Plus double excited my ring was back from sizing as well.
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March 2024 by C J
Harmony is the best ! Great place great customer service
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March 2024 by S
I WILL NEVER PURCHASE ANOTHER THING FROM THIS STORE OR KAY JEWELRY AGAIN. NASTY RUDE STORE MANAGER! I bought a necklace and purchased the warranty. The necklace broke so i took it back to have it replaced 3 weeks ago. I have called 3 separate times. Today I'm told that the male who answered the phone can not look it up because it will take about 30 minutes. I asked why? He said he has to look several different places to look it up! Over $1,000 necklace and they can not look my account up. SAD AND INCOMPETENT
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March 2024 by Tonda Murphy
I use to go to Kay Jewelers in the Paddock Mall Ocala FL after a Christmas shooting 2023 I'm not going back. So I found Kay Jewelers in Lady Lake, FL and Angela Farris is "totally amazing" to work with. I have found my go to place/ person for all my inspections and jewelry needs. The store is off 441 in Lady Lake near Home Depot. Please go see Angela Farris you'll see what I'm talking about♥️
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February 2024 by Weston Mcwilliams
Amar gave us top of the line service.Very prompt, patient, and professional.
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February 2024 by K Lomando
I worked with Amar and Harmony on looking for a ring for my girlfriend. Both Amar and Harmony had a lot of patience explaining different alternatives for rings. I want everyone to know they stayed after closing hours and found the perfect ring for me. Thank you both so very much.
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February 2024 by Christine Gottleber
Angela and Harmony were extremely professional and thorough. We will definitely be back.
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February 2024 by Kristen Davis
Briana was so helpful, everytime I come in she is wonderful.
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February 2024 by nathen smith
Briana is great! Every single time we come in she is wonderful, and usually remembers me. We have bought multiple things from her and Angela