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November 2023 by Nancy Jean
Amanda was well informed, professional and a pleasure to deal with when making our mattress choices. Highly recommend!
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November 2023 by John Bolieau
Sal was so helpful and patient, not to mention incredibly personable. He met our price range whilst exceeding expectations. I am so happy with our decision and will update my review after delivery and install.
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November 2023 by Neil Craver
Our sleep expert Monique Smith-Myers was just that; she steered us patiently through all our choices and options, and helped us feel comfortable with our best choice. No pressure, no pushy sales techniques. She made this a great experience.
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October 2023 by Robert Spairana
Great service. They met me at the door, greeted me with a smile and hand shake. We talked for a bit then he asked me a few questions on what type of mattress we were looking for. The second mattress was the one I wanted. I did try a few of the others but ended up with the one he had suggested. At checkout he told me we could have it the next day.Great store, it was very easy. Good product sells. I should know, I was a salesman for 40 years.
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October 2023 by Jeffrie Bellush
Jason gave us a lot of good information. He did not try to pressure us into buying a particular mattress. He allowed to see what we liked and guided us in a decision. A good buying experience.
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September 2023 by Theresa Cuthrell
This store had everything I needed and at a great price. I needed 2 nice queen size mattresses immediately and they provided them. Our salesman, Jason, was super helpful, friendly, and attentive. Thank you!
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September 2023 by Kimberly Cremeans
Monique was an excellent sales person. Explained everything about the various beds and made sure we got the one we needed.
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September 2023 by Georgette Holland
Shopping for the mattress was good. The sales person was very nice. The gentleman that delivered it was fast polite everything was good. Till I went to bed. Got in bed and put the headrest up and it went so far and stopped. It doesn’t go up or down. So my first night was not a good one. It still doesn’t move. Hopefully it will get fixed soon.
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September 2023 by Norma Gonzalez
I was treated like family. No push sales person trying to sell me the most expensive product in the store. Met my needs without breaking my bank. Appreciate Monique!
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August 2023 by Fran Romeo (Diva Business Solutions)
Our sales consultant Scott was very professional and helpful.The delivery drivers were on time, courteous and did a great job.
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August 2023 by Linda Spence
Just had a delightful experience purchasing a new bed. Monique was very knowledgeable about the products and answered all my questions without hesitation. She explained the delivery process and told me what to expect. I’m looking forward to my new bed!
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July 2023 by M Char
Monique was a pleasure. She was courteous and explained everything so well regarding my purchase.
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June 2023 by Linda Walker
The salesman was nice, polite and responsive. The delivery people were great. The product was terrible. The first set the mattress had a big lump in it and boxsprings had a tear. The second set the mattress was ok but the boxsprings had a bigger tear. Now waiting for call to get delivery of third boxsprings.
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June 2023 by Evelyn P
What a pleasure to shop at the villages location. Kent was excellent to work with and I found my perfect mattress! Shopped around and came back to mattress firm! Highly recommend. prices over memorial day weekend are great, they offered an extra discount for military
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June 2023 by Becky Perkins
We were switching from a waterbed for the past 20 years, to a mattress. We were immediately greeted by Monique. She was very gracious and patient, while we laid on almost every mattress, answering all our questions and explaining the difference between the brands, hybrids, cooling gel, and much more. It was alot to absorb! I know she even answered some of the same questions multiple times. Hopefully this mattress lasts a while, but we would definitely go back and see Monique again. She is an asset to your company! Thank you Monique!!
