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November 2023 by Mike S.
Been sitting in the garage in Lady Lake Fl 20 minutes and they're working on car in next bay. Not touched my vehicle yet. Poor service no communication Only 2 people What happened to 5 minute oil change
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November 2023 by Hansi RIVERA
The staff is awesome!!! I never feel uncomfortable and I'm a female going to get my oil changed lol But last time to my surprise there was a female working there named Ryan she is awesome very knowledgeable and friendly. She walked up to my car offered me water complimented my glasses lol and bam full blown convo after that super sweet I didn't even realize how quick they finished the oil change. Feels like home
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November 2023 by Jessica Fox
I always receive excellent service when I go to the take 5 in Lady lake. I've been a customer there for a few years and I'm always very happy!
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November 2023 by Carl Gabat
I was welcomed with a cold bottle of water. Engine oil, cabin filter, air filter and windshield wipers were all checked plus other items. Reasonable price. Friendly service. I got to stay in my car the whole time. About 15 minutes total. I will be back again!
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October 2023 by Glenda Truesdell
I wasn't sure how service was going to be because half the crew looked to be just out of high school but each and everyone of these young men were very knowledgeable and professional. Definitely 5 ? for me. Great job guys!!!
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October 2023 by Orfa Weingold
The service was good. However I do think staying in car got a bit hot for me. They were very helpful showing me where the cabin air filter was to make sure it was cleaned.
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September 2023 by Maxwell College
Absolutely wildly slow. Also they had me switch positions because it would be faster. My line ended up being slower. Incredibly unprofessional staff and a very unpleasant experience as a whole.
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September 2023 by Kimberley Ball
It was a bit of a wait but the staff were amazing. They gave me a cold bottle of water while I waited and described each step they were taking. I will definitely go back there. As a manager, I easily recognize good customer service. I would have hired any one of themService: Oil change
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September 2023 by chefbrenda
The staff was wonderful. Your pricing is ridiculously high and had I had another place I could have gone that wasn't at that time of night or I would have gone elsewhere. I was quoted another spot at Tire Kingdom for $29.95 and I got charged over $59 at your place. Ridiculous
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September 2023 by Patty Potocsnak
We had a very pleasant experience. The young men were professional and gave me every detail that they were doing. Highly recommend.Services: Air & cabin filter replacement
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August 2023 by Ken-Tammy Dobbs
We went today (8/20/2023), on a Sunday, and the two guys working were extremely friendly and helpful. Their attitudes were great and they did a great job with the oil change. We will definitely be back to this location.
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August 2023 by Sophie Ferenz
Have been trapped for 1.5 hours and the tech had us pull into the bay then disappeared.. I have no idea how long we will be here.. couldn’t back out to leave… too many cars. Tech has been MIA for ten minutes now while we sit in the bay. Update: only two cars in front and nearly two hours to get through without a way to bail due to a line of cars behind us. We asked the other attendant what happened to our tech.. said he was greeting others in line.. we looked back and he was inspecting a Miata two cars behind and then they joked about “wanting to drain the oil” in it. Not using this location again. Over $90 to boot..Service: Oil change
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August 2023 by Diane Chiaramonte
The young men were extremely kind and well trained. They have a system down pat for making sure everything is preformed properly. I feel very confident that my vehicle was serviced correctly.
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August 2023 by Jessica Rabon
If I could do less than one star I would. These people are horrible and intentionally left the undercover not attached it fell and started dragging of the highway and that’s not even the half of it. My wife took her car here for an oil change. She has always taken it in for routine maintenance at regular intervals. The men working berated her, and told her it “barely had any oil” and she was abusing her car and needed to take better care of it. They spoke to her like a child, were condescending and continued to talk about her while they were performing the service. Then they told her her serpentine belt was bad, that it was falling apart. She told them that would be unusual for a Honda CRV with 40k miles and declined any additional services. Then at the end they stated the serpentine belt had a slice in it due to her poor maintenance and lack of knowledge of taking care of cars.what they don’t understand is that it not only is routinely maintained at Honda( take five was just convenient for a quick oil change on our day off) but I also have worked in the auto industry for over a decade. They saw two women in a car and decided they would infantilize them and berate them and we wouldn’t know any better. As a precaution I took it to another mechanic and to my amazement the belt is in perfect working condition no defects. Not only did they not know what they were talking about at take five, but they didn’t even know how to reset the oil light. They may treat you okay here if you are a man, but I would steer clear if you are a woman.
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July 2023 by jim blackley
I called and young lady very nice and gave me prices that matched signs at shop. She also texted me a $25 off coupon. First in line I was directed in. Car needs synthetic oil and takes six quarts. All oil places try to up sell you on filters, wipers, etc, and they did. My car is 2015 an only 18, 000 miles, so up sell turned down. I’m hard of hearing so shop noise and traffic going by pretty much killed anything said. Truck came in next to me a few minutes later, but finished before me??? Didn’t seem to up sell him. Everyone was very nice, noisy shop with shouting orders and instructions, plus traffic noise. Coupon from me calling made price tolerable. Fast respectful service , would use again with coupon if offered. From my experience I would recommend them. Their reviews aren’t the best, but seem to be out of FL locations.