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October 2022 by Donna L.
I wish I could give a lower rating. The pharmacy staff is inefficient and ineffective. It really is wrong, existing staff are nonchalant and don't give a hoot. Scheduled a COVID booster & flu shot for 5:15pm. Arrived at 4:45 pm. Stood in line to find out I was in the wrong line... barely see the sign because someone was standing in front of it. Filled out docs on line, just to do it over... the system is down. No, staff didn't know how to access online. People with 6pm appts came later and got their shots ahead of me... What?!?! Every seat in the wait area is full. Others see the confusion I experienced and shared the same thing happened to them. What a joke!?! Be prepared for a 1+hour wait. I got a text at 5:48 pm that my shots were completed... what? Still waiting!!! Finally going in to patient health room 6:01. Unacceptable! Thank goodness the wait is finally over. I spoke to the pharmacy manager. She explained a high turnover of personnel and difficulty of on-the-job training. She was very apologetic. While waiting another customer was waiting to pick up a scrip for her husband in the hospital. The clerk told her it was already picked up?!?! Rather than argue after quite some time, the woman asked if they could refill and she would pay out of pocket... he really needs this scrip. $12.00... she gladly paid! This is the shortened version of the 30 minute turmoil that poor woman experienced. This review is meant for your information to be prepared!
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July 2022 by Gary Glick
Walgreens are always more expensive, short staffed and you must by 2 of the it e ms on sale. I try not to shop at any Walgreens for these reasons.
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May 2022 by pat vogt
Picked up what I needed for a sick friend. In and out quickly. Clerk very nice.
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November 2021 by Audrey Rinehart
Terrible customer service, and the automated system is a big JOKE that doesn’t even help. I called 4 different times to try and talk to someone about the covid vaccine for kids but every time I kept getting the automated system that took forever to connect to me to a pharmacist. Once I finally got through I was on hold but once someone FINALLY answered the phone I would repeat hello but they just kept hanging up on me every time. I tried to be patient but after repeatedly getting hung up on I gave up calling. I did make an appointment to have my son vaccinated but I canceled my appointments and scheduled them through a different Walgreens instead. I wouldn’t be giving them a star at all but I have to in order to leave my review. Don’t waste your time with this location.
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January 2021 by Nancy B.
I was recently assisted by Phyllis Hickey, Beauty Consultant, with a better understanding of the coupons best suited to my purchases. I was also assisted by the store manager (whose name I unfortunately forgot) - Tuesday, January 5th, about 1pm - explaining how the in-store and online customer accounts needed to be linked together, which mine weren't. Each of these ladies spent time with me, listening to my questions and offering responses for my understanding. I did return home and followed the store manager's directions for getting my accounts linked up via the phone customer service. I truly appreciate their time and effort.
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November 2020 by Anthony Minni
Not sure what some of these older people near this location are complaining about, I drive 3 miles out of my way to go to this specific Walgreens because of the pharmacy staff, I have been going to this pharmacy for at least 8 years and they are always on time with prescriptions, they have the best pharmacy staff of the surrounding Walgreens hands down. I will continue to come to this Walgreens even though there is one less than a mile from my house. Keep up the good work.
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November 2020 by Quay Parks
It’s very easy to understand why this store has a 3.3 rating. My conversation today with Pharmacy gave me headache. They’re argumentative with poor customer skills.They had rather argue than fix the problem. (This store has lots of unhappy employees as it’s reflected in their disposition with the customers) It’s obvious some of them do not like older people. Just sayin’
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March 2020 by Wes R.
Amazing heroes working in this pharmacy; in the general area /cash register, and particularly in the pharmacy itself. While exposed to all kinds of people, including those with visible symptoms the employees keep their kindness and professionalism. Let's remember to show appreciation to our heroes working in the pharmacy.
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February 2019 by Doug Martin
I was told to come back at 4pm to pickup May prescription. I was back at 5pm and it still wasn’t ready. Of course they had many excuses why. I had to wait until after 6pm to finally get my prescription. I’m in the Villages for the first time from Michigan. No I would not recommend this store.
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May 2018 by Mary S.
The pharmacy is the worst. One person to help you and after waiting for the customer in front of me to finish, the clerk walked away and started making phone calls. I had an appointment and was in a hurry and finally another clerk came to check me out. Also, they are always so rude.
