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March 2024 by Elise Mckee
Very slow service, even when there’s no other customers around
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February 2024 by adolfo boscan
The manager doesn’t give the correct costumer service!
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January 2024 by El Gose Gourmet
Lots of slow lines for the office, the ice creams are always very good and
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January 2024 by Vanessa V.
This Häagen Daze in Disney springs is probably one of the best ones to go to as everything around is absolutely gorgeous, we got the Dulce de leche sundae with added strawberries is probably my new favorite! Although we had to actually substitute the Dulce de leche ice cream for a similar one , that had cone in it , but it tasted the same to me , it also had whipped cream on top which makes it even better. We loved going there and staying to watch some of the shows they had going on. If you're in Orlando it would be a nice place to visit . The service was very good also , they gave a good solution when they didn't have onne of the ice cream we wanted
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January 2024 by Sandra Gutierrez
Maribel was very kind and a good person, thank you
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December 2023 by Valerie Soto
I tried the banana split, and it was delicious! I also discovered they have pralines, even though it wasn't on the menu – they accommodated my request, and I loved it. The fruits were fresh, and the ice cream was excellent. I think they should consider adding some individual seating for a more enjoyable experience. Overall, it was tasty and reasonably priced.
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December 2023 by Irene Walshe
Just another ice-cream place inside Disney Springs. Pitty there was no lactose free option. There are places to sit nearby.
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September 2023 by Oskarina Gonzalez
Worst Haagen Dazs ever! It takes more than 45 minutos for an ice cream. Just one person at the store and many people waiting.
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September 2023 by Don K
Friendly staff Small selection of flavors Generous amount served
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August 2023 by Alberto Villarreal
People that work there really slow, don’t seem to care for getting orders out
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August 2023 by Serenity Snead
Pricey as you would expect of a Disney est. plus really long and slow lines at night (during the summer) so be ready for a wait.
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August 2023 by Yesenia Quach
They skipped my kids order. I had to ask them what was taking so long. They waited 30 minutes and paid $22 for to drinks.
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June 2023 by Maria Fernanda Duarte Arias
When I ask for my order I clearly said that I wanted two milkshakes, one of cookies and cream and another one of dulce de leche. Then when I got my order both of them were cookies I cream, I ask if they could change because it was a mistake of the stupid lady of the front and they refuse. Terrible service. Even the one of cookies and cream was with caramel sauce (they charge for it) and there was no caramel sauce, I ask for it and they put just a little bit on the top, not in the whole milkshake. Terrible staff, terrible service, terrible milkshakes. DONT BUY HERE!!!!
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June 2023 by Jaime Duarte
Terrible customer service. They made wrong my order and refuse to correct it. I said I won’t take this ice cream because Is not what I ordered and they trow it out to the garbage and didn’t refund or gave me the correct one. Any other place easily make the change to have a satisfied customer. Here, they don’t even care. NOT RECOMMENDED AT ALL!
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May 2023 by James O'Leary
AVOID THIS PLACEAbsolutely awful experience. We were "helped" by "macov" a lazy lackadaisical black gentleman who made the worst milkshake we have ever seen, he was very slow and did a horrible job and even though the employees were packed like sardines it took almost ten minutes for a single milkshake, AND the folks after us were served before us. He also didn't call out our number and just sat there looking around for minutes until we said "uh, 29?"Horrible experience, go somewhere else for a refresher in Disney springs.