-
February 2022 by Michael Pinsky
This is clearly NOT a temporary closure, as claimed by Google Maps. There is a new tenant in that space and no indication the store is moving into any other spot in Disney Springs. This was my go-to location, since I always had other reasons to be at Disney Springs. Without it, I've started switching over to other products.
-
December 2020 by Marie Hampton
Great customer service and they make recommendations based on your skin type
-
October 2020 by Declan Magennis
I have been shopping at Kiehl's for years now. The staff here are incredible. Katrina makes me feel so welcomed every single time I come into the store. She goes above and beyond every time, is such an asset to the company and I always look forward to returning!
-
July 2020 by Chad Randall
Absolute best skin and hair care products on the planet. Not cheap by any means, but you get more than your money's worth in quantity. I highly recommend their products.
-
June 2020 by Abigail Husty
On 5/24/2020 I ventured out to Disney Springs as my first outing since COVID-19 regulations were changed. I had the absolute best experience, not just from how clean the store was kept, including all of the necessary precautions, but because of the employees helping me. Specifically Mary, who was helping me, was super knowledgeable about details of serums/cleansers I was asking about and gave me some specific to my skin serum/cleanser testers, that I had inquired about. They were wearing masks (and I want to say gloves although I’m not positive about that) and they were extremely kind and available to help. Will definitely be back and it is the best Kiehl’s location I have been to. Thanks for taking the right precautions and for all the help, Mary!
-
January 2020 by Rob J.
Update 1/20/20: Customer Service called and will be sending my Mom a replacement. Thank you Kiehls. The Vitamin C Serum has helped me keep a youthful face. All my high school friends are amazed how young I look. So I had to buy it for my Mom too!This store is amazing and I have be a loyal customer here. I have been a loyal customer to Kiehls for many years...then after all my loyalty I get treated badly by customer service at corporate when a product is defective that I ordered online: I bought this Christmas Gift Kit for my 80 year old mother in the nursing home. While on my visit (9 hours away) I gave her this as part of her Christmas gift. Since she is unable to apply it to her own face, I opened the box and when I tried to pump the vitamin C Serum, nothing came out. The pump is defective so I contacted customer service. I finally heard back when I was back in Florida. I was then told I need to send the item back in the original package for a replacement. I explained that my mother is paralyzed and not able to do anything, let alone pack the product and send back. I will not be back to see her for 4 weeks. Needless to say, I will never buy Kiehls again. I have been a loyal customer for 5 years. Really bad customer service. Lowest rating I can possibly give.
-
January 2020 by Morgan C.
Been here several times always get good attention from the employees/ consultants. They are very good at narrowing down what you need and what works. Of course these products are evry good and they last forever. Good company to work for to from what I see.
-
September 2019 by Jai Ventura
Friendly and approachable staff. We even shared a laugh. Will definitely return! :)!
-
September 2019 by tibby brown
Kiehl's face cream
-
April 2019 by Devin Persaud
I love this location. It's so spacious & very bright. The staff is phenomenal. Marissa took her time to help me find what would be awesome for my skin & I genuinely appreciate it. It's an awesome shopping experience, and very rewarding to learn what will help my skin with such easy to talk too staff. Definitely recommend stopping in if you're in the area! You won't be disappointed!
-
April 2019 by Brooke Stephens
Dear Kiehl's,
-
February 2019 by Allyssa
Great customer service. Very helpful when selecting products. Not pushy sales people.
-
February 2019 by farwa sadiq
The salesperson at the disney springs shop were very helpful
-
October 2018 by Brenda J.
Kiehl's has been in business since 1851 and their products are on the more pricey end of the skin care options. If you enjoy trying skin products and tend to spend less these products are a special treat. I have read about their products and seen them in magazines. I thought it would be fun took around in the Disney Springs location. The staff was very friendly and they wear white lab coats which can seem extra serious when you are window shopping. They are lots of samples to try, smell and you can get a consultation. The midnight recovery concentration oil caught my eye and it turns it is one of their most popular products. It comes in a very pretty purple bottle and it touts visible improvement in the morning to restore tone and radiance. The botanical oils include lavender and primrose. The oil smells wonderful and I placed a sample on my hand and decided to give a try. I also tried the creme moisturizer and this indicates and overall improvement in skin softness after a ten day use. Looking forward to using these products. At the counter the rewards program was mentioned so I joined. This includes exclusive access to shopping events, up $30 in reward certificates, a birthday gift and free shipping. The store was very organized and items are bottled nicely and in beautiful colors. Here's to radiance and softness.
-
June 2018 by Chris Shi
â¤ï¸
