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October 2023 by Terry Pineau
We go every year and I have made a pearl knecklace and many other charms and rings
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October 2023 by james dunn
This was a lot of fun! My daughter picked a beautiful white pearl with pink swirls. The girls are so sweet and helpful! I will say the jewelry was a bit too expensive for us so we will probably purchase something elsewhere for her to wear her pearl!
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September 2023 by V for Vanessa
I was so excited to participate and pick my own pearl, finished it with a yellow gold necklace setting and left the happiest mermaid
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August 2023 by Angela Hueston
This is an amazing place! Picking your own Pearl and setting is a fun experience. I have two beautiful pieces of jewelry from them. I would highly recommend them!
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July 2023 by Cailey Bruno
I had gone to Pearl Factory, four times throughout my trip because it was such an enjoyable experience! Tiffany was an absolute wonder! She made the pearl selection process so enjoyable and personal. She was not pushy about selling the settings and offered all options, even “budget friendly”ones I had asked about. Can’t wait to visit again and pick more pearls!
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July 2023 by Elizabeth
Went here on vacation and was helped by Karen. She did an amazing job. I purchased not one but two pearls and had them put into a ring and necklace. She truly was amazing and made the experience worth it.
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May 2023 by Sarah LaPlante
We did the pick your Pearl experience and it was amazing! My best friend and I pulled two of the hairiest and ugliest oysters you could find, (those are supposed to have the nicest pearls), and wound up with two blue pearls. We were told these are rare, roughly 1/100. We wound up with what we determined were sister pearls. The jewelry to put them on was a bit pricey (starts around $60) but good quality. Absolutely awesome, memorable experience. Highly recommend.
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May 2023 by Wendy G.
It was a great surprise to get a beautiful pink pearl, and a nice ring to go with it. Very reasonable prices! The staff are very patient and helpful, no pressure at all!
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March 2023 by Andrea Estrada
I loved everything about the experience of finding what kind of peal you’ll get. I got to open two and I got a black pearl and a pink one. Customer service was absolutely amazing.
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February 2023 by Yesenia Diaz-Porcayo
Little sisters wanted to open the oysters and get their pearl. Were super excited and used their own money. When we were done the sales girl really pushed putting the pearls in a necklace or bracelet at a hefty cost since everything is 14k gold. The girls said no thanks (again, since they were using their own money and only wanted the pearl in the oyster). Sales rep got super mad, her attitude changed and she threw the stuff around and gave us curt answers and rolled her eyes. Very negative experience.Edit- I read the other reviews that sound exactly like my experience and its clear that it was not one incident and the company has to fix the issue. No where on the sign does it say that there has to be an additional purchase when opening your own pearl, and therefore the staff should not be treating clients poorly when they refuse additional charges.
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February 2023 by Jennifer R
Such a fun and unique experience! My daughter picked a gorgeous blue pearl that she had set into a ring. It was very interesting to learn about how the pearls are formed and the selection of settings is great. Thank you!
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February 2023 by Anon Myous
An employee named Karen who works here is simply a ball of sunshine and I can only wish the best for her! We got to pick a Pearl and made two necklaces for my grandma and I. Will definitely be back in the future!
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December 2022 by Steven
Awesome experience! We were able to pick our own oyster to get a pearl out of. One was silver and one was white. Really unique experience and the value was there as well. The pearls can be formed with all sorts of jewelry
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September 2022 by Megan D.
We went in to browse and replace some black pearls that I lost one of. So the saleswomen was just that. She had a great personality. Wanted me to try everything. She tuned in to everything I said and at the end of the day and $1600 later out we went. If you spend X dollars you get to pick a harvested pearl. This is where her salesmanship shows up. You now have to place that pretty pearl into some type of setting. If you choose a pendent then you need a necklace; so free pearl after $400, a beautiful pendant $400 and now the necklace to hang said pendent on $400 plus the other monies spent to get to the free pearl that lead to the additions. All in all I never purchase what I don't want. Our motto is YOLO. Great job! The receipt says Len Ramos if that's her she's really good so be prepared to purchase some nice pieces and open your wallet.
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September 2022 by Robyn J.
Great experience. Brought an oyster home from our vacation last week and my daughter n law opened it tonight. Was so cool.
