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November 2023 by Brooke Woods
Customer service is terrible
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April 2023 by Lauren Marzka
My mother-in-law went in here this evening, along with our husbands and my 3 boys. While the 2 of us were oooing and awwwing over the clothes my boys, grabbed a few of the dog toys in the bins, little squeaking toys. The lady came over and started telling them “no, no, no” and took the whole basket away to the back, then proceeded to have a nasty/worried look on her face as my boys walked around the store. My father-in-law took them out because he was about to snap! I didn’t know any of this til I walked out, they almost had a customer, but since mothers with children coming in don’t seem to be welcomed guess they won’t get my business.
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February 2023 by Maddie T.
Alex and Jena were absolute rockstars on customer experience! Thank you for holding my new Hawaiian shirt at the front for me (I was unsure if I wanted it but ended up buying it). Made me feel very welcomed and I felt part of the Shore squad! Thank you!!! Great clothes too :)
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November 2022 by Ben Allen
Came into this store today and Christina and Lismari and Reno were amazing. Best customer service out there. Will def shop here again. Great job with training the team.
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November 2022 by Kim Elliston
Love this store and Emily and Shayna were awesome help and great customer service.
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November 2022 by Amanda Panda
Idk who needs to see this but a few days ago when I walked in there I witnessed the most disgusting behavior from a staff to a customer. For what I witnessed the staffs (dark hair, petite girl) think I saw one of their names on the shirt. Something like Emma or Emily with 2 other girls that joined her was laughing and giggling at a customer. The girls made a nasty face to the customer and I (nothing to do with me, just a bystander) can feel how uncomfortable the other customer felt.The atrocious customer service had me putting back what I wanted to purchase and just walked out the door. Idk what happened after but with customer service like that, don’t expect me to come back.
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November 2022 by Kelsey Kaiser
As a local and someone who visits Disney Springs frequently, I always find myself walking into Shore. The associates are always so kind and helpful. On this particular occasion, Katie (assistant store manager) was incredibly kind. I had blisters on the side of feet and needed new shoes. Not only did she help find my size but also provided band-aids. It is this kind of treatment that will continue to make me comeback as a customer. Thank you so much!
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October 2022 by Brad Green
Great store with a great assortment of casual wear. Super helpful staff and nice reward program. Also offer discount for Annual Pass Holders.
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October 2022 by Courtney Bove
Such cute clothes and a great atmosphere. I hate feeling like you’re being followed in the store by an associate, but they do a great job of letting you shop and also being so helpful. Katie the assistant store manager was a rock star and made our experience in the store phenomenal. She’s kind, knowledgeable and also picks up on your style quickly to help make suggestions that fit your body type and style in one. Everyone needs a Katie to shop with!
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October 2022 by shang yi huang
Katie is the best! She went above and beyond on helping me out. Katie, if you see this, I'd love to buy you a drink! Cheers!
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September 2022 by Leisa Stone
Katie is fantastic! I tend to steer away from department stores bc I’m not confident, the shore is the BEST! Katie literally walked around the store and picked out a few dresses for me when I said I was out of my comfort zone- but she was right! Mariah and Lorenzo were terrific as well! Highly recommend this team and store!
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August 2022 by Brittney De Marco
I typically never find dresses that fit my body type and look good. I’ve had the BEST experience with Shore and their dress selection. I recently went in with hopes of finding an additional dress to take with me on a vacation. Christina helped me out and I ended up finding TWO dresses that I absolutely love. If you’re ever in the area, stop by and chat with Christina. The absolute best care!!
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August 2022 by Fernanda Lessa Amaral Volu
Outstanding customer service ??? Today around 12:30 I was shopping at Shore, Christina and Katie were very thoughtful and sweet!
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July 2022 by Jamie Roedig
I returned a skirt for $158, they instead put down I returned a shirt for $98. It was my bad for not noticing the bait and switch tactics. The reason for 2 stars is because they do have really cute clothing.It’s a shame because I spent $$$ there and now will take my business elsewhere.EDIT: The manager reached out and was very apologetic about the mistake. She refunded the proportion that was owed. The Shore has the cutest clothing and at half the price of the other boutiques in Disney Springs. The best part is they sell shoes, men, women, jewelry, bags and gifts .
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June 2022 by Ramon Alicea
I love this place. The food is amazing every time!!
