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April 2024 by Dylan
Not going to lie the pretzels are great. With that said they’re pretty overpriced, not surprising given the location.
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March 2024 by Magnus Thiersmann
Feels pricey for a soft pretzel stand but in reality you get a good sized portion if you order the bites. Tried the salted and the cinnamon. Both are delicious and were served warm and fresh. The line wasn't long and the employees were kind on both ends of the cart. Paid cash so no idea if the credit card machine was functioning on my visit.
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March 2024 by Lisa Oakley
$9.37 for a Sinful Pretzel and a side of cream cheese. That’s WITH a 20% cast discount. My total would’ve been $11. Utterly ridiculous. The pretzel was the size of my hand. Was it delicious? Yes. But it wasn’t worth more than maybe $5. Cashier asked me if I wanted any sauces on the side. I assumed they were free. Instead, I paid and saw my receipt said $2.50 for about an ounce of cream cheese.
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January 2024 by Richard Yu
There’s gotta be like thousands of Wetzel stores in the United States and I must say this one makes the best Pretzels. This store is located in the West section, near the AMC theater. There’s one more Wetzel store in Disney Spring near the stage & Lego shop. So don’t be confused because this Westside makes some awesome pretzel.There are always 2-3 boh staff constantly banging out different kinds of pretzels. So when you get yours, it was just made; warm, crunchy and chewy.Only downfall is sometimes the supply does not meet demand at appropriate speed. 10-15 minutes of waiting is frequent and I think it might not be worth it for some customers. But I know what they taste like and when I see no line here - as I descend from the Orange parking escalator- I jump all over.Try the dog bite and dip it in the jalapeño cheese. With a lemonade. And enjoy the live music while doing so. It’s pretty solid.
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January 2024 by Brian Ellis
Worst service of entire Disney trip
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January 2024 by Landon Bellamy
A lot like one of those shopping mall stands, but it’s branded by Disney. There’s really no reason to come here, except if you really want a pretzel or you visit Disney Springs often.However, I had a good experience here. The service offered samples, and was friendly with me. However, there’s no set prices until you actually get to the cashier. There was a big portion of pretzels, so make sure you share! The pretzels were greasy, but the texture and tastes make up for it. Overall, a good place.
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December 2023 by William J LePetomane
Sloooooooow. No excuse when there’s at least 4 people working
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September 2023 by Cristian
They gave me a pretty decent amount of pretzel bites for the price, and the service was good and fast. 10/10 good pretzel’s.
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August 2023 by Steven R
"I can replace your old burnt stuff with different burnt stuff".
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August 2023 by Charlie Jackson (Charlie and Barbie)
on this account i review places i go with my service dog, barbie.i waited probably in the florida sun for over 30 minutes in the same spot watching two poor employees try their darndest to hold the ship together. i didn’t even see it though because my dog and health issues made me tap out on my need for pretzels but i would recommend stopping here only when there’s little people inside or you can walk right up.
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July 2023 by Cris Orlando
$32 for 2 pretzels and 2 lemonades. Frozen lemonade machine was broken and there was no ice in the lemonades I ordered. Pretzels were good and big but not worth the Disney price tag.
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July 2023 by Justin Tait
Wanted a soda on a hot day. Cash only - in this economy?!?
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July 2023 by Google user
on this account i review places i go with my service dog, barbie. i waited probably in the florida sun for over 30 minutes in the same spot watching two poor employees try their darndest to hold the ship together. i didn’t even see it though because my dog and health issues made me tap out on my need for pretzels but i would recommend stopping here only when there’s little people inside or you can walk right up.
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July 2023 by Chris Barker
Does not accept card payments unless your card is issued in the USA! Maybe you should state that before taking an order. Disappointed family
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July 2023 by Scott
We normally love Wetzel pretzel but this one leaves way too much to be desired for it to be a good place to stop. The waits are long and the manager is not very nice at all. Everytime we come to Disney we have to go here for my son and every year it’s the same they never take the Disney gift cards. I’ve tried both physical and digital cards. Avoid if at all possible.