LabCorp receives mixed reviews regarding its customer service and efficiency. Some customers report very friendly, professional, and accommodating staff who provide great, quick service. The check-in process, including online scheduling and kiosks that allow for time adjustments, is frequently noted as easy and efficient, sometimes resulting in visits as short as five to ten minutes. The location is also described as very clean and tidy. However, other customers report consistently unpleasant staff who seem annoyed. Significant operational issues are mentioned, including appointments being canceled due to a lack of necessary supplies, requiring customers to return on another day. While many find the experience positive, criticism focuses on unreliable service and customer service that needs improvement.
Easy to schedule. No waiting if you have an appointment. Wish they had a location on the West side of Lake City for people who live near the hospital. This would make it so much easier to get to, especially in the morning. Please consider another Lake City location. Thank you.
August 2026
My 14 year old daughter got labs done here Paige was quick & professional my daughter said she didn't even feel anything! Mrs. Rita was very sweet & welcoming.
August 2026
Rita is an excellent phlebotomist with a pleasant bedside manner. I get anxious because I am a ‘hard stick’ but Rita puts me at ease and always is able to draw my blood on one try. She cares about those she serves!
