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October 2023 by Chris Harmon
There are very few people in this world like Polo. I was on a several hour drive to see family. I was stranded in Lake City when my car's transmission wouldn't shift when trying to leave a gas station to get back on the interstate. Unfortunately, it was a Sunday evening, but Polo met me first thing Monday morning. He dropped what he had going to work on my car. He did reasonable low-level repairs in an attempt to get me on the road. He ran around town to get needed parts. Unfortunately, in the end, the needed repairs would be too expensive for the value of the vehicle. Polo helped me sell it and personally drove me to a car rental place. You couldn't ask for better service.
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December 2022 by James Wilson
I love Palo the owner of this place, he had been helping my family with car repair for over 20 yearsServices: Auto emissions testing
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February 2022 by Maria Lopez
Happy with his service. Always kind and professional, He's very knowledgeable of all vehicles and treats everyone fairly. Polo is a Good man
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January 2022 by Christine Dick
My jeep Cherokee broke down over Thanksgiving weekend while we were traveling to Georgia. Polo was very honest and professional throughout the process. He was able to find a great price on an engine and put it in for us the next week. He went beyond expectations to assist us and work within our time frameServices: Electrical
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October 2021 by Benjamin Durham
Our car broke down on our way home from vacation. It was Labor Day, so almost everything in town was closed. We got a tow to this shop. Polo, the shop owner, took a look at our car and told us exactly what needed to be done. Unfortunately, he wasn't able to get the part that day due to the holiday. Both auto rental shops in town were closed, so we had to wait several hours for a ride to come pick us up. Polo opened his office to us and made us as comfortable as possible. He even surprised us by bringing us something to eat! He had the car fixed the next day, and was very accommodating with our arrangements to come back and pick up our vehicle. He charged a very reasonable rate for the repair. I can't speak highly enough of Polo and his shop and what a blessing they were to us when we were in a bad situation. I highly recommend Lake City Auto Repair for their expertise and professionalism!Service: Engine repair
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September 2021 by ted kelly
Fair, friendly and fun. They saved my sorry self in the middle of a not so fun road trip.(not so great giving directions tho- bwahahaha)
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September 2021 by Carol Woodward
Not disclosing another major problem with a customers vehicle is ignorance at its finest!
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May 2021 by Ariel Robinson
They broke my car door, and when we called and tried to talk with them. They hung up in my boyfriend's face.
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March 2021 by Junior Uribe
(Translated by Google) Very good and fast mechanic .. 100% recommended(Original)Muy buen y rapido mecanico.. 100% recomendadoServices: Transmission
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December 2020 by Christopher Bowser
Owner went above and beyond to get me out same day after power steering pump went out. Had to replace it plus a pulley a belt and hose. Price was definitely fair and he took the time for a couple of minor fixes at no charge. My vehicle found a new repair home!
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August 2019 by Z-haan S.
Poor communication from front to back. The Dentist did not introduce himself or even shake my hand. The hygienist was great but I will not be returning. The office was empty and I was scheduled for an appointment that I believed was for a comprehensive exam and cleaning but upon my arrival that was not the case and although the office was VERY slow they were not trying to rectify the situation and I ended up leaving without being seen, and I will not be returning. I drove almost two hours for this appointment but it didn't seem to matter to the employees of the office. Please provide better communication and introduction! I wish I could give zero stars!
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July 2019 by Kimberly Bingham
The alternator went out on our minivan while driving back home to Iowa from our family vacation. It was after hours on a Friday, yet Polo agreed to stay late and fix it so we weren't stranded until shops opened back up on Monday. He was friendly, fast, efficient and charged us a great price. He even shook our boys' hands and talked to them. He gave them a great example of what it means to be kind and helpful. Thank you, Polo!!
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May 2019 by C W
I went to this place to have my Mercedes-Benz C350 worked on and Polo did an excellent job. I am going back to him for more work.
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October 2018 by Angie McKinney
AWWSOME! Mechanic was professional, courteous and quick. Wonderful prices too!
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May 2017 by Abram Vanderpool
Very good word done here and the guy guarantees all of his work lifetime.... He's been doing this for over 30 years... Incredibly knowledgeable and vehicle repair!!!! I will forever recommend this place!!!!
